First of all. I did not expect a whole lot from this place. The food was really good but everything else made the entire experience really bad. This is a so called three to five star hotel but the service has been so pathetic. Mid way through the dining experience they turned off the A/C and even after requesting the staff and the HHI team multiple times, they did not bother to turn the air conditioner on. Me and my guests were profusely sweating during the entire dining experience. Secondly the table at the restaurant were recently painted I guess someone in the team was trying to save money or get cuts from under the table by maybe using poor quality stuff leading the paint from the table to be easily transferred to the clothes and hands of the guests. The standard of this place was really high at some point of time and I think the current management is at fault for such a poor state of the place. Have attached the picture of the paint coming...
Read moreWe went for the Sunday brunch and I am very disappointed as the Sunday buffet had limited menu. One soup veg hot and sour tasted so so, green salad and pasta salad, pasta salad was so so, papri chat was good and Bundi raita was sour, no papad or fryms, then there was peas rice where hardly peas could be seen, then potato sabzi tasted ok ok,one mix veg with cauliflower which tasted good, naan and other options of bread like laccha paratha, garlic naan and plain kulcha served on table, kaali daal was good. Then two non veg items which I don't remember the name, then Singapore noodles which was good with paneer in Manchurian sauce which has a smell of nonveg as if the paneer was fried in the oil which was used for frying some nonveg. For deserts gulaab jamun and pastries. The service also was not up to the mark. We didn't expect this kind of services from HHI, THE BRAND DOESNT MATCH WITH THE STANDARD. NOT...
Read moreVisited this place during Durga puja. There was a special puja buffet menu was going on. There was a lot of items half of which pictures were not given. There was a welcome drink.then there was soups and a wide range of starters which included veg and non veg items. There a huge salad spread along with chats. The veg section included a lot of items from echor to potol to dhoka and what not. I was interested in the non veg section mainly. There were papda,ilish,chingri(prawn),kankra(crab),katla,chicken and kolkata style biriyani (both mutton and chicken). For the desserts there was Jorda pulao, malopoa with rabri,baked mihidana,gulab jamun,payesh. Oh I missed the steam basmati rice & kachuris & luchis with narkel diye cholar dal. I loved the ambience as there was live music happening. I also loved the food. The staffs were very...
Read more