Caravan Serai Bandra — Restaurant in Mumbai

The place is good. The interior is good. Family friendly restaurant. But, everything has pros and cons. Their service is very slow. It took 1 hr for them to literally bring the main course and it was very tiresome. Restaurants need to know that even in the rush hour they should know time management . The service was slow. The cost is high based on their quantity, but okay. Taste wise it is nice. It's just that the staff used to listen but we had to tell them again and again and then they will bring. They didn't even serve us finger bowls and refreshments. The restaurant has such a name but it has lacked in the service which they have to offer to their customers and also, they should offer good service for those also who didnt reserve and not just for the one who has done it. The slow service and forgetfulness has disappointed me and other people . We all came literally from Town , travelling in such a traffic , here, at bandra and all we got was slow service and no refreshments. The manager was good to us. Really was expecting more than just good food like good service and co-ordination. They didnt even serve us, but had let it go cause of...

Situated on Linking Road, Bandra West, is this amazing restaurant Caravan Serai....perfect Place for Mughlai cuisine.

Food is Authentic North Indian and tastes just amazing.

Ambiance & Interiors are done up beautifully and a perfect place to go with family & friends.

Food Ordered :-

Kesari Murg Tikka

Murg Kalimirch

Tandoori Chicken

Afghani Tikka

Galouti Kebab

Mahi Tikka

Pudina Paneer Tikka

Bhutte Ke Seekh

Chicken Shorba

Tomato Shorba

Sultani Murg Masala

Dal Bhukara

Onion Kulcha

Laccha Pratha

Tandoori Roti

Jahangiri Rabri

Gulab Jamun

Phirni

Malai Kulfi

Masala Chaas

Roasted Masala Papad

Presentation of food is good with helpful staff and most of the items are tandoori, it can take some time for the food to be served. After some good 5 star expensive restaurant, you can always visit Caravan Serai for similar taste of the food.

Kitty menu is also available.

Prior bookings are requested to avoid waiting

Valet is available.

A place you can...

Pathetic service and attitude of wait staff.

This restaurant has not kept up its initial quality and has deteriorated big time. Yesterday I went with my friend group and encountered following issues

1. Waiter was borderline rude, in between of taking our order he was moving around to other tables to speak with them
2. Wine bottle was warm and when we said it's not chilled, he made faces and kept a ice bucket on our table to chill the wine for 10mins. Not sure why he didn't get another cold wine bottle
3. Food was average. The Mutton Raan masala was costing Rs 1437 was just fine, not the earlier yummy taste of when this restaurant started
4. After our dinner, the plates were not cleared for 15mins minimum
5. Desserts were served on top of the dinner plates which were not cleared. We had to call the Manager to get them cleared
6. Finger bowls were given to only 3ppl out of 7. Waiters were avoiding looking and talking with us if you asked them for help.

Extremely poor service, Just...