Would like to express my deep dissatisfaction with the service I experienced at your Lower Parel outlet today. I placed an order at 12.40 , and I was shocked to find that after multiple follow ups, it would take an astonishing two hours for the order to be prepared.
This extended wait time not only inconvenienced me and my entire team as it was a corporate order, but also resulted in a significant disruption to my plans. I understand that unexpected delays can occur, but a two-hour wait for a meal is unacceptable and reflects poorly on the efficiency and customer service of your establishment.
I would appreciate it if you could investigate the circumstances surrounding this delay and take necessary steps to ensure that such incidents are not repeated. Timely service is crucial in the hospitality industry, and this experience has left me hesitant about ordering from you...
Read moreI recently had the pleasure of dining at this Place, and I must say, it was an unforgettable experience. The pizza here is nothing short of extraordinary. From the first bite to the last, each slice was bursting with flavor and cooked to perfection. The crust had just the right amount of crispiness, while the toppings were fresh and generously portioned. What truly sets this place apart is their attention to detail and commitment to using quality ingredients. The ambiance of the restaurant was cozy and welcoming, adding to the overall enjoyment of the meal. The staff were friendly and provided excellent service, making me feel right at home. If you’re a pizza enthusiast like myself, I highly recommend paying a visit to this Place. It’s a culinary delight that you won’t...
Read moreI am writing to express my dissatisfaction with my recent experience. I placed an order on 5 june 2025 but unfortunately, the food was never delivered. Despite multiple follow-ups, I have not received any refund or resolution for the inconvenience caused.
This level of service is unacceptable. As a customer, I expect timely delivery or at the very least, a prompt refund when the...
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