DECENT PLACE WITH HIGHLY IMPROVABLE SERVICE STANDARDS
Appearances can be deceptive .... if there is an establishment that epitomized this adage, well, this is the place.
To take a "Doctor Who" comparison, this place is like the TARDIS. From outside, it looks tiny...but on e you enter, it's humongous ! Lotsa space....it's spread across 2 floors (G+1)....and tastefully decorated and designed. You find an Ambassador at the entrance and a Jeep towards the back of the bar. One also has a foosball table .
They have 2 washrooms both of which are unisex.
One can sit at the bar as well as the regular tables.
FOOD : Mostly non-veg fare and Continental. They're known for their pizzas.... available in 2 sizes (8 in. & 11 in.).... available in thin crust variety as well. If you are hungry, would strongly advised to go for the 11 in., regular base version. Taste is decent.
DRINKS : They have some innovative cocktails and exotic spirits too....apart from the regular spirits and cocktails. I just had an Old Monk with Coke.
SERVICE : Shout out to my server - Mr. Vijay - who was really courteous and patient....and prompt. The bartender - Mr. Shree - also was kind, smiling and customer -focussed. Lil' Gamby should be proud to have these 2 gentlemen in their midst šš
SPL. NOTE 2 OWNER :
Request you to kindly reduce the "workload" of Mr. Jivan. From the moment I entered, he had such a tensed look on his face, I myself started getting palpitations !
When I entered , there were 4 customers (apart from me)....in between it increased to a "monstrous" 9 customers....and by the time I left , the establishment, having a seating capacity of approx. 75-80, if not more....was "bursting at its seams" with 18 customers !
When I asked Mr. Jivan why he looked so tensed ... he said something along the lines of him being worried abt. "closing time" ( I had arrived post 11 PM) and something more, which he half-mumbled and hence, I couldn't understand.
While I was giving my feedback to him, he showed his impatience & chose to escape by taking drinks for customers, which he could've easily delegated to somebody else.
It shows that either he's not open to constructive feedback or used to -ve feedback or doesn't care two hoots abt what customers think.
If he's unable to "handle the pressure", pls feel free to contact me, I can recommend some excellent members from the hospitality industry who can make every customer feel special single-handedly, even when dealing with 30+ customers !
On a more serious note - Mr. Jivan's demeanor right from the time I entered made me feel highly unwelcome. He didn't have the courtesy to finish a conversation.
Pls note that the reason why ppl visit an eatery is primarily due to quality of food, drinks & service. Even one of them falters and it can adversely affect the establishment.
Your food & drinks, though good....well, one has many places in Mumbai which offer better. Service can be a major differentiator for u, especially considering the competition that exists around you, right outside your doorstep.
By his own admission, Mr. Jivan was the senior-most staff around at that time....and there was hardly any crowd. If that's the behaviour from a Sr. person on a relatively calmer day, I wonder what's his condition on days when your establishment is actually full.
Frankly, barring Mr. Vijay & Mr. Shree - your staff seemed pretty aloof in general....like Mr. Arjun - the cashier - who was more busy peering into his mobile than attend to customers.
I left early (half hungry and not drinking more) as Mr. Jivan's behaviour made me feel that I'm a burden on you guys and that I better be gone soon.
If you wish to ignore the above and are happy with the status quo (in terms of revenue, # of customers, etc. ), Sir.....that's your prerogative.
In a clean garden, if there's a trash can, ppl unfortunately notice the latter. Request you to kindly come out of your complacency, OVERALL...
Ā Ā Ā Read moreLil Gamby Pizza Shop & Bar ā Lower Parel š Mathuradas Mill Compound
If you're in Lower Parel and looking for a place that nails both food and drinks, Lil Gamby is your new go-to. With a flagship outlet set in the iconic Mathuradas Mill Compound, this spot blends vibe, variety, and great value all under one roof. Here's a breakdown of our experience:
šŗ Drinks That Impress 16 types of tap beers starting at just ā¹250 ā an absolute dream for beer lovers! We tried two mocktails: Fiesty Taxi ā super refreshing with great presentation. Situationship ā unique flavor combo, bold and different. Totally loved it! š Food Highlights Kerala Fried Chicken Sliders ā crispy, juicy, and bursting with South Indian spice. A must-try! Taiwanese Chicken Popcorn ā light, crispy bites full of flavor. Highly addictive. Sourdough Pizzas: Gully Boy Chicken Pizza ā the star of the night! Fresh sourdough base, bold Indian flavors, and the perfect chew. Cowgirl Sourdough Pizza ā another winner with balanced toppings and a great crust. Bandra Boy Sandwich ā quirky name, amazing execution. Tasty, filling, and memorable. ā Vibe & Service Perfect for dates, squad hangouts, or just a relaxed solo evening. The space is lively yet cozy, and the staff were friendly and attentive. Overall experience: 10/10 ā food, drinks, vibe, and service all on point. If you're a fan of craft beers, innovative mocktails, and top-tier pizzas, Lil Gamby should be at the top of your list. They also have multiple outlets across Mumbai, but the Lower Parel one...
Ā Ā Ā Read moreDropped by the Lower Parel outlet and this place instantly wins you over with its vibe ā graffiti on the walls, neon lights glowing, great music in the background, and that buzzing energy that makes you want to stay longer. Add chilled beers and pizzas to the mix, and honestly, what else does one need? We went all in on the food and drinks: Copa Cabana (8ā Sourdough Crust Pizza) ā light yet satisfying, toppings balanced well and the crust had that perfect chew. Summer in Seoul (Gochujang Chicken Pizza, 8ā Sourdough Crust) ā this one stole the show! Spicy, tangy, and packed with flavor, a must-try if you like a little kick. Helles (German Lager, 330ml) ā crisp, clean and pairs beautifully with pizzas. Sunshine (Belgian Wit) ā light, citrusy and refreshing; easily one of my favorites of the evening. Peri Peri Dusted Fish ā crunchy, spicy, and addictive, the kind of starter you keep reaching for. The Matilda Chocolate Cake ā rich, gooey, and indulgent. The perfect way to wrap up a meal. Overall, the food is top-notch, the drinks are refreshing, and the atmosphere makes you forget time. Highly recommend, and definitely going back to explore more...
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