BELOW IS MY EXPERIENCE THREE YEARS BACK THEN CUT TO MY EXPERIENCE IN 2025 . ITS A SHAME I HAD TO COME BACK JUST TO EDIT THIS REVIEW FOR THE BITTER EXPERIENCE
Was a good experience dining at the restaurant....try the brunch buffet here...it consist of the classic burger, fries, salad, Franky and the garlic bread..it's filling....was disappointed with the mocktails though!! ..tried the virgin mojito and the blue Curacao ...it was just syrupy stuff...not made the usual way(recipie wise wherein the ingredients are crushed and then fused) ....rest was a pleasant ambience and u could dine here with fam and friends..
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NOW LETS TALK ABOUT MY EXPERIENCE ABOUT YESTERDAY , 19TH APRIL 2025.
HAVE BEEN COMING TO THIS PLACE SINCE AGES. BACK TO MY COLLEGE DAYS IN BANDRA.
WE USED TO ALWAYS ORDER FOR THE NON VEG BRUNCH WHICH WAS STOMACH FILLING AND A COUPLE OF MOCKTAILS .
BUT I GUESS THE CHEF HAS CHANGED HANDS OR MAYBE THE LEADERSHIP. NOW THE ENTIRE MENU IS BLAND AND INSIPID AND TASTED LIKE WARM CARBOARD.
WE ORDERED FOR THE NON VEG BRUNCH , FISH AND CHIPS ,RAW MANGO AND BLUE CURACAO MOJITO.
THEY MESSED UP WITH THE TASTE OF THE ENTIRE MENU...NO SALT ADDED TO THE FISH , THE MASALA IN WHICH IT WAS COOKED WAS TASTELESS TOO, THE FRENCH FRIES WERE DRY AND TASTLESS, THE TARTARE SAUCE WAS NOT EVEN TARTARE SAUCE BUT SOME SOME SCREWED UP MESS WHICH AGAIN HAD NO TASTE TO IT, THE BURGER WAS SO HELL BENT TANGY ONE COULDNT EVEN TAKE A BITE OF IT, (THE OWNERS NEED TO HAVE THEIR OWN BURGERS FIRST BEFORE SERVING SUCH AWEFUL THINGS TO THEIR CUSTOMERS ),THE SALAD WAS DULL AND THEY FORGOT TO ADD SALT AND PEPPER TO IT ...
GOD KNOWS WHAT ARE THEY DOING AND ARE THEY SAVING ON SALT AND PEPPER TO MAKE SOME MONEY FROM IT?
THE CHICKEN PIZZA BREAD TASTED AWEFUL AND STALE..
MY KID REFUSED TO EAT THIS TASTLESS FOOD TOO..
DO YOU CATCH THE DRIFT NOW ...THE WORD FOR THE DAY FOR THIS RESTAURANT SHOULD BE "TASTLESS MAMMA MIA"...EVERYTHING LACKED ITS ORIGINAL FAVOURS
IT WAS AS IF THE FOOD WAS SERVED FOR THE SAKE OF IT OR EITHER THE CHEF WASN'T INTERESTED IN COOKING HIS MEAL OR DOING HIS BASIC JOB...
IF YOU SCREW UP SO BAD ON THE LEGACY PART OF THE MENU THEN YOU WILL BE CLOSING SOON AS CUSTOMERS WILL DEFINITELY NOTICE ALL OF THIS , YOU HAVE MESSED UP BIG TIME WITH OLD CUSTOMERS WHO HAVE BEEN COMING HERE SINCE DECADES.
WE MENTIONED THIS TO THE ORDER TAKER/ OR MAYBE THE JOINT OWNER WHO WAS BUSY WITH HIS HEADPHONES ON AND DIDNT BOTHER MUCH FOR THE FEEDBACK .
ALSO AFTER WE PAID THE BILL AND LEFT OUT , ANOTHER GUY FROM THE RESTAURANT CAME RUNNING OUT , CALLING US OUT AND WE WERE WONDERING WHOM WAS HE CALLING OUT TO , AND THEN HE STOPPED US TO RECONFIRM IF WE PAID THE BILL?
THE AUDACITY OF OF DOING SUCH A SHAMEFUL THING IN PUBLIC, DONT YOU HAVE ANY SYSTEMS IN PLACE TO CHECK FOR THE PAYMENT RECEIVED.
WE WERE SO EMBARASSED TO EVEN BEING QUESTIONED LIKE THIS AND WE SHOWED HIM THE PAYMENT DETAILS AND THATS WHEN HE LEFT US..
PROBABLY PEOPLE MIGHT BE RUNNING OUT ON THEM FOR THE DISGUSTING FOOD SERVED AND SO THEY GENERALIZE AND THINK EVERY GUEST WILL RUNAWAY LIKE THIS?
FIRSTLY YOU SERVE US TASTLESS , BLAND, AND STALE FOOD AND THEN ON TOP OF THIS YOU DONT HAVE SYSTEMS IN PLACE TO CHECK FOR THE PAYMENTS AND YOU EMBARASS THE CUSTOMERS THAT TOO THE OLD TIMERS BY RUNNING BEHIND THEM OUTSIDE THE RESTAURANT..
SOMETHING IS TERRIBLY WRONG WITH THE ENTIRE SERVICE STAFF , THE MANAGEMENT AND THE CHEF WHO IS COOKING STALE FOOD AND SAVING ON SALT AND PEPPER ....
ZERO PROFESSIONALISM AND A BIG SLAP ON STANDARDS, AND TO TALK ABOUT HOSPITALITY AND MANNERISM THEN MAMMA MIA IS JUST A FAILURE .
MIGHT AS WELL OPEN A VADA PAV SHOP...FORGET SHOP A STALL RATHER, AND DO IT WHOLEHEARTEDLY THEN TO RUN A RESTAURANT IN SUCH A MANNER.
WE WERE SO HUNGRY AS WE WERE TRAVELLING A LOT THAT DAY AND SO WE JUST ATE THE TASTELESS FOOD AND WE DECIDED THEN AND THERE BEING SUCH OLD CUSTOMERS TO NEVER COME BACK AGAIN TO MAMMA MIA.
LAST BUT NOT THE LEAST ...CLEAN YOUR TOILETS...IT WAS STINKING ...KEEP SOME AIR FRESHNERS IN THERE...
Read moreVisited this place for my dinner. I visited this place with one of my friend. This place is located on one of the busy street of mumbai which is Bandra Hill Road. There are Many restaurants beside this restauran. you may find bit difficult to find the restaurant as it is not visible from the main road. This restaurant is just Inside tha lane of Tea Villa Cafe. I have visited almost all branches of Mama Mia but this is one of the best among all the branches. Mama Mia have around 3 branch is mumbai the other two is at Byculla and Charni Road. As we went in to the restaurant the restaurant had a good ambience with soft music played it has a nice comfortable sitting. The ambience is too god the walls of the restaurant are decorated with paintings and lamps the interior is really to good and clean. Service was fast. The main thing is the food quality was good the staffs ware friendly to us they helped us in choosing the right food from their restaurent. One of the best branch of Mama mia. Coming to the food. 🔷WHAT WE HAD
The restaurant feels like a nice family restaurant for families and casual lunch and dinner dates. The ambience is basic but with its minimal design, feels good. The seats are pretty spacious and there's ample of space left for customers privacy.
The menu includes American, Chinese and Fast Food dishes which unsurprisingly doesn't match the ambience of the restaurant which is why it attracts a younger audience.
The Burgers were said to be delicious and it did appear delicious when served but unfortunately, it didn't match the expectations as the quality of the meet wasn't good enough. The meat was chewy which was a disappointment. The base of the Pizza was Italian or thin crust and it tasted decent, better than Burgers. The Chinese dishes were something which we relished. It was really flavoursome. In all, the taste of the food was not very satisfying.
The quality as mentioned above varied, the quantity was nice and satisfying and the prices of the dishes were marked on the higher side, it's expensive. The service was slow and the staff seemed annoyed on everything a customer asked so little training...
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