Sangria - An art of Mixology — Restaurant in Rajasthan

I visited this place for the first time so as to celebrate my brother’s birthday and hoping we would have a good time. But the entire experience was quite a sour one. We ordered some starters which included a chicken pizza but upon receiving the order the pizza was instead a paneer one. Sometimes there might be some mistakes so we told the waiter to change it. Then when we ordered for the main course, we kept on waiting for 45-50+ mins. We told the waiter if it was not possible for them to arrange for the food, then to kindly cancel the order and bring us our bill so that we could be on our way but he just kept saying time and again, “We are plating your order only” from I don’t know how long. Then when the food eventually came, we saw that again the food was veg even though we ordered non-veg. First of all, wait for almost an hour and then get a wrong order. The waiter just denied both the times by saying we ordered veg and he was right. But when we told him to tally the order, he came to his senses and agreed to his fault. Then we decided to talk to the kitchen incharge, but he instead argued that we ordered just 20 minutes ago. We are not fools that we would complain for an order if it would have in real taken 20 mins or even 25 mins to be served but actually it was 45-50 mins. The kitchen incharge was not ready to listen to us and he kept on trying to prove himself right. We were quite angry by then and decided to pay the bill and leave as it was quite late and we could not wait for another hour for a main course. It was surprising to see that the general manager did not even have the courtesy to apologise for the situation. He kept on sitting calmly as if though nothing had happened and it was not a big deal. Even the security guard was weird. First he told us to park the vehicles in one place and after we parked and were about to enter the restaurant, he told us to come again and park again in some other place. Why not tell us in the first time itself? The people here are a big mess. They don’t know what they are doing or what they are serving. Top management should kindly look to these matters at...

Absolute Disaster of an Experience – Overpriced, Rude Staff, Zero Hospitality

I don’t usually leave reviews, but this experience was so frustrating and ridiculous that it deserves to be called out loud and clear. We went to this so-called premium restaurant/lounge to celebrate a birthday — expecting at least decent service in return for the ₹10,000+ bill for just two people. What we got instead? Zero courtesy. Zero flexibility. Zero value.

Let’s talk facts: • At 12:45 AM, just 15 minutes past their closing time, we politely asked for one final drink. Not a discount. Not special treatment. Just one more order. • The staff bluntly refused, didn’t care that we had spent a bomb already or that it was a celebration. • There was no warmth, no basic manners, and definitely no sense of hospitality — all of which should be fundamental for any place claiming to be upscale. • After spending ₹10K on subpar food and average drinks, getting dismissed like that felt like an absolute insult.

The entire approach was cold, robotic, and completely lacking any emotional intelligence. The management clearly doesn’t understand the first thing about customer experience or how to handle a premium clientele.

This is NOT how guests should be treated — especially when you’re charging premium prices. A great location means nothing when the service is pathetic, staff is rude, and the vibe is so off-putting.

Summary: • Beautiful location, terrible experience • Staff is rigid, rude, and completely unaccommodating • Highly overpriced for what they offer • Not worth your time, money, or energy • Never coming back — and wouldn’t recommend it to anyone looking for a celebration-worthy place

Avoid if you value basic respect and customer service. There are far better places that actually care about your experience.

#TerribleCustomerService #WorstDiningExperience #OverpricedAndOverrated #BadHospitality #UdaipurRestaurantReview #AvoidThisPlace #NotWorthTheHype #PoorStaffBehavior #ZeroValueForMoney #HospitalityFail...

Disappointing Experience Despite a Beautiful Location – Poor Service & Rigid Staff Policy

We recently celebrated a close friend’s birthday at this much-hyped premium venue. While the ambiance and location were undeniably picturesque, everything else was shockingly underwhelming – especially considering we spent nearly ₹10,000 for just two people.

Despite being courteous guests and not requesting any discounts, we were met with an apathetic and rigid staff attitude. At 12:45 AM – merely 15 minutes past closure – we requested just one final drink to wrap up the celebration. Given the amount we spent and the occasion we were celebrating, one would expect a little hospitality and flexibility. Instead, the staff bluntly refused and turned us down, showcasing a complete lack of warmth or understanding.

The customer service was pathetic, the approach was mechanical, and the compliance to hospitality standards was deeply disappointing. For a place that claims to offer a premium experience, this was far from it. No empathy, no basic courtesy, and absolutely no value for customer loyalty or experience.

To sum it up: • Beautiful location, but zero service ethics • No hospitality standards • Overpriced, with no customer experience to match • Rigid staff, robotic behaviour, no human touch • Definitely not worth the hype or the spend

Would NOT recommend for any kind of special occasion. You deserve better service, better treatment, and definitely better value.

#OverpricedLounge #PoorServiceExperience #BadHospitality #NotWorthTheHype #AvoidForCelebrations #CustomerExperienceMatters #LuxuryHospitalityFail #UdaipurRestaurants #WorstServiceEver #DisappointedButHonest...