Frank Ross Veg Cafe — Restaurant in West Bengal

Few days back I was in winter vacation with my family at Darjeeling. So, as usual we went at the one and only cafe in India which is only available at Darjeeling named Frank Ross Cafe which is located at Mall Road. The cafe is really very nice and quite large seating arrangement they have. But the new and interesting thing is this cafe has the self service. But, trust me the foods which I tried are very tasty, hygienic and great. I tried here Cheese Garlic Bread, coffee, and garlic bread. All the items are very different because all the items are handmade. With live kitchen of them you can easily enjoy your meal or snacks with nice wintery seasons of Beautiful Darjeeling. I really love their food quality and taste. It's very homely feeling. Not so rich in taste or not so poor in taste. If I talk about improvement then they only have to improve their behavior and all the tables should be clear well. Staffs are good but not so friendly. Ambiance was good but not so much better. All over experience was good. But still food quality was great. I RECOMMEND everyone if you are thinking to visit Darjeeling then please must visit here. Because this is only one cafe in India which is...

Edit:

First review written on: 08/04/2018, 07:04 am First of all let me tell you about a very odd thing. When people enter this place, the staff, quite arrogantly say that this is a self-service place. So no one will bring food to your table. Okay. Very fine. I went to bring my own coffee from the counter when it was ready. There was another Indian family who was treated the same way. After a while, a young lady, clearly from some western country came and ordered something. To my surprise, the otherwise rude staff members delivered her orders to her table. Racism? I ordered another cup of tea to start an argument. But this time, one staff member came into the café and he was, on the contrary, a smiling fellow and he delivered food to everyone. From some other reviews, I can see that that person was the only appraisable staff member of the café.

Anyways, coming back to the real points. Food quality is poor. Terrible rather. Most of the items printed on the menu card are not available. And keeping the quality of the service and the food in mind, I would definitely advise you to stay away...

First of all let me tell you about a very odd thing. When people enter this place, the staff, quite arrogantly say that this is a self-service place. So no one will bring food to your table. Okay. Very fine. I went to bring my own coffee from the counter when it was ready. There was another Indian family who was treated the same way. After a while, a young lady, clearly from some western country came and ordered something. To my surprise, the otherwise rude staff members delivered her orders to her table. Racism? I ordered another cup of tea to start an argument. But this time, one staff member came into the café and he was, on the contrary, a smiling fellow and he delivered food to everyone. From some other reviews, I can see that that person was the only appraisable staff member of the café.

Anyways, coming back to the real points. Food quality is poor. Terrible rather. Most of the items printed on the menu card are not available. And keeping the quality of the service and the food in mind, I would definitely advise you to stay away...