Hotel Crescent, Nungambakkam — Restaurant in Zone 9 Teynampet

regret to express my disappointment with my recent half-day stay at your hotel. My family and I had eagerly looked forward to a relaxing and enjoyable time, but unfortunately, our experience fell far short of our expectations. Upon arrival, we were met with an unpleasant situation at the reception desk. The receptionist, in stark contrast to the professional demeanour we had anticipated, displayed a noticeable lack of courtesy and professionalism while interacting with us. The unprofessional tone used during our check-in process was not only surprising but also disheartening, especially since we were accompanied by our family members. To compound the disappointment, our stay had been confirmed well in advance and we enquired at the hotel physically before the visit, yet it appeared that there was some confusion among the hotel staff. This miscommunication resulted in a delay in accommodating us and left us feeling unwelcome. The whole situation cast a shadow over what was meant to be a brief and enjoyable retreat for our family who travelled overnight for 13hrs from Kerala. I believe that every guest deserves to be treated with respect and courtesy, regardless of the duration of their stay. Regrettably, being a long term customer with the Crescent group, our experience at your hotel left us feeling that these values were not upheld during our visit. The unprofessional behaviour displayed by your staff member not only tarnished our impression of the establishment but also marred our family's special time who travelled to chennai for a happy occasion. As a guest who had looked forward to a pleasant experience, it is disappointing to share that our stay did not meet our expectations in terms of both service and ambiance. I hope that you will take this feedback into serious consideration and address the issues that we encountered. A commitment to professionalism and courtesy is essential to ensuring that each guest's stay is memorable for the right reasons. Thank you for your attention to this matter. I truly hope that our next experience at your establishment, or any other, will be more in line with the high standards that guests...

A Must-Try for Non-Veg Lovers in Chennai!

I recently had the pleasure of dining at the Hotel Crescent, which is a Non-Veg, Kerala Cuisine, restaurant and it was an experience that left me thoroughly impressed. As a devoted non-vegetarian, I was delighted to find a place that catered to my taste buds so perfectly.

The restaurant boasts an extensive menu of non-veg delicacies from Keralite Cuisine, and it truly delivers on its promise of authentic flavors. From the moment I stepped in, I was greeted with warm hospitality and a vibrant ambiance that added to the overall dining experience.

Now let's talk about the food! Oh, where do I even begin? The array of non-veg dishes available was truly mind-boggling. From succulent chicken curries to flavorful fish fry, every bite was a burst of heavenly flavors. However, the true star of the show was the parotta. It was simply outstanding! Flaky, soft, and perfectly layered, it paired divinely with every dish I ordered.

The portion sizes were generous, ensuring that I left the restaurant completely satisfied. The attention to detail in the presentation and the use of fresh ingredients further enhanced the overall dining experience. The staff members were well-versed with the menu and were happy to recommend dishes based on my preferences.

I must also commend the restaurant on its cleanliness and adherence to hygiene standards, which is of utmost importance to me as a customer.

Overall, I highly recommend the Hotel Crescent to all non-veg lovers in Chennai. The outstanding food, welcoming atmosphere, and impeccable service make it a standout choice. Whether you're craving spicy chicken or delectable seafood, this place has it all. Don't miss out on their amazing parotta! It's a dining experience you won't...

I recently visited this restaurant and had an absolutely delightful experience, made all the more special thanks to Mr. Gunaseharan, the Senior Captain, who served us. From the moment we were seated, his warm hospitality and professionalism stood out.

What truly impressed me was his medical background, which he seamlessly integrated into his service. After understanding my specific dietary needs, he thoughtfully recommended dishes that were both delicious and suited to my requirements. It’s rare to find someone in the hospitality industry who combines culinary knowledge with genuine care for a guest’s well-being.

The restaurant itself has a lovely ambience, elegant yet comfortable, creating the perfect setting for a relaxed meal. Every detail, from cleanliness to lighting, felt well thought out. The staff worked together efficiently, and I could see that every guest was well taken care of.

I had a special request for a particular soup, and the manager kindly ensured it was prepared exactly as I wanted. It was served perfectly, and that level of flexibility and guest care meant a lot to me.

Thanks to the attentiveness and the team’s dedication, I left feeling not just satisfied but truly valued as a guest. This was more than just a meal; it was an experience that I’ll remember fondly.

Highly recommended for anyone who appreciates great food, a welcoming atmosphere, and service that goes...