Many times ordered it, via calls websites or online ojek. Lately in dec, just ordered it via website (because they got the promos for delivery), the first place, they didn't response the order, so i called to place where will make my order (Bali-Level 21) but they said they didn't get it, they asked me to order directly with them instead of check my request in web. So i said just please check my orders via website and took 10minutes after to response it. By that i need to pay the delivery service at the end. One thing that made me upset is when i order for large fries but they gave me the regular one (small one). The next few days, i tried to order via website and tried to make it clear about the free delivery as they offered. Still didn't get any response, so called the BK central to check my request, 5 minutes after Level 21 called me. Becore that, i told the BK central to ask level 21, please make sure is it free delivery or not. Level 21 and called me, yes it's free delivery. The good thing, they remembered that they didn't provide the free dev last time so they try to replace my money, so they exchange that with large fries instead. Thanks for being responsible tho. Good delivery man too. The end I applaud for their efforts.
Today i came here to dine-in. Places little small with crowded people but good enough. Friendly staffs and make sure Ive got my order (lucky me). Other hand need more tidying up the queues, get confused it's for order or take-in line. Overall good enough
Hope they get...
Read moreNo straws for drinks and no serviettes given with my whopper and fries meal. How do i clean my hands afterwards?
I never experineced anything quiet like this, and I have eaten at Burger King and Hungry Jacks all over the world, Bali, Singapore, USA, Thailand and Australia.
Disappointed with Level 21 Burger King and I have eaten here many times in the past.
This may be my last visit.
I have to say the reply from Burger King here after my post, asking me to look out for promo's after saying sorry is something I have seen before again.
Although I appreciate Burger King feeback, I would rather had the full service staws and serviettes with my meal. After all I paid full price. Having said that, this is not the first time I have not been given serviettes when eating or takeaway at this Burger King.
Against Burger King stardards globally, not having basic's like straws and serviettes is strange given Level 21 is the place tjis...
Read moreNot a big fan of fast food burgers, but Burger king has some of the best prices for its items and many discounts daily. You can download the app or check their Instagram for even more discounts. I got a whole burger for only Rp 15,000 today!
The burgers are pretty average for a fast food place, McDonald’s is still better in my opinion and the chicken isn’t the best I’d rather go to KFC. Drinks are okay, same as most fast food chains.
The location can get quite busy and may take ages before you get your orders, but staff is friendly and its always pretty clean.
I would recommend going here if you are looking for super affordable burgers and don’t get the fries they are...
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