Imperial Kitchen & Dimsum - Citywalk Sudirman — Restaurant in Jakarta

Not only the worst service by Imperial Kitchen standards, but also by general standards.

We ordered squid and got served dory instead. 10 minutes that wrong dish was already on our table, a waiter came and said that wasn’t our order so we asked them to take it back and give ours. A good half an hour passed and they still haven’t served our dish, this was after we finished the rest of the food. On top of that, they also mixed up our drinks and gave us two bowls of rice when we didn’t order any. So we asked then to take it back.

At the end, when we asked for bill, it took us another 15 minutes of calling and finally shouting until one waiter decided to come to our table. Mind you, the restaurant only had 3 other tables of guests and there were at least 3 available waiters.

Will never come back to...

Moderate Oriental Food with Good Ambience

Food 4/5 Dimsums are good. Especially Fong Zau and Xiao Long Pao. The rest are just so so. But I think the taste is worth the price, and still acceptable at least to fulfil our belly.

Ambience 3/5 Very suitable for quick bites or meet up with friends. I think will be very crowded in peak hour such as lunch or dinner. But i will not reccommend this place for students or office workers who are working on a project or set up some meetings.

Service 5/5 The servers are nice and polite. Smiles are given everywhere and everytime even during peak hours. Great Job!

Price : $$ Moderate Price, Moderate Taste. I think it is a very well...

This is actually my first Imperial Kitchen & Dimsum experience so I was excited to try out the food. I ordered the Shrimp and Chicken congee and some shrimp dim sum and was completely disappointed with the congee. It just tasted salty - even though I didn't put anything in it. Serving was a bit weird though since the Shrimp and Chicken were separated from the congee? I am used to Bubur Kwantung or Ta Wan that mixed their protein with the congee so I guess I was expecting something similar. Shrimp dim sum was ridiculously good though, I am impressed. Service was good - no...