This was one of the most memorable experiences in our life. This was a Sunday brunch. This is well worth spent money, even if you can think is a little bit pricy for Bali. We arrived at 11:00 and left at around 17:00(exact hours for lunch). We paid around 1.6 mil for two people. (No alcohol included, although we could order one non alcoholic cocktail from the menu as included in the Sunday brunch price). It was very good. The juices, water, regular coffee and tea are included in the price. Free flow as well
I made a reservation upfront (10 days before) and it included also a sunbed for 2 people with towels for no charge (ask for it). So, we could eat all we want, and then got to the sunbed with a swimming pool, relax and come back later for another food sitting. Last order was at 16:00.
Food: amazing taste, fresh ingredients, such well suited flavours. Compliments to the chefs! It is free flow of food. You can order as much as you want and it is possible to try every thing in the menu because the portions are not full size portions but rather twice smaller than the normal. We came back home so full we could hardly breath. (We wanted to try as much as we could).Every dish was amazing. The seafood platter in the beginning was just the start, it was followed by so many interesting food combinations later on. The desserts are called 7 sins, and oh my goodness each of them was divine.
Service: the staff is amazing, they inform you upfront how the ordering of the food is done, very attentive and always smiling. Not sure what is better, food or service. Thank you so much for this amazing day!
The staff also asks about food allergies, they have vegetarian options for starters, mains and desserts (believe me it is enough and hardly enough space in your belly to try them all).
Little ocean breeze in the restaurant. Ocean view. Clean showers and bathrooms, staff takes an amazing care of the place. Clean swimming pool, water is served when relaxing on your sunbed. It is the best way to spend the last day in Bali. 100%...
Read moreWe have been visiting many five star restaurants in Bali but this is the first time we quite disappointed with the service here. The food taste and quality is good, as expected from five star restaurant quality. However, I believe you need to train your staff more regarding "service". First of all, my father was asking the staff to clean the dropped food on the floor which disturbing his feet. However, we need to wait for more than 30 minutes and they still haven't cleaned it. Until my father mad to the staff for not taking care the floor. So he asked for tissue and HE CLEANED THE FLOOR BY HIMSELF infront of the staff. We understood that you waited for the house keeping to come and clean the floor. But they were too busy and I don't think it is appropriate for my dad to clean the floor by himself. The F&B staff should just need to wip and clean the floor using tissue by themselves instrad waiting for the housekeeping to come! No need to think all high mighty of yourself so you feel that you don't want to help your busy team to clean the floor! Secondly, we were chatting there until 16.00 while the restaurant will be closed at 16.30. At 16.00 my mom was asking for 2 bottles of cold water and the staff unpolitely refuse her by pretending not to listen. I know that she was annoyed that we were still chatting there with no additional order but asking for water. By reading my review, no need to think that domestic local tourist is annoying compare to international tourist as you need to face the reality and slap your own face that there is no international tourists coming to Bali like before for years! So you need to adapt the common habit of domestic tourist, otherwise one day you will be famous in media social for your bad service to locals and have no income in the future due to your stupid all high mighty attitude to locals! And finally, don't make any excuse as what I reviewed here is true fact.
However, luckily some staff there were still friendly to us and...
Read moreMixed experience. Started really bad, good recovery, yet some fundamentals remain off. It’s on the owner or management.
Started with easily the most unthinking staff in Bali.
We intended to come for a birthday event. We wanted to bring our own cake, we were informed that there’s a corkage fee for cake of IDR 350 k and that Sundara have their own cake. Ok, we respect their rules.
We come without a cake, we want to order a cake, Sundara staff told us we should order their cake a day before. F a c e p a l m. Who makes this kind of conflicting policies? Most likely not the staff.
The team that serviced our table seem to realized that it’s not turning out to be a good experience and took the initiative to recover. Their table service is excellent, best, I feel sad that they are working here instead of much better establishment. They offered to make off menu cake, higher price, but great gesture.
They then arrange for a birthday cake delivery that just pleases the birthday lady, excellent recovery. I hope these people found much better employment.
Because the restaurant itself is quite off in terms of pricing. A grill snapper cost ~200 k, yet it doesn’t show anything more special than what menega would serve down the road. The pork ribs’s length and width are both 1/2 of a full rack at nuri’s. Only the lamb chop is ok sized.
We spent 2,3 mn for 6 adults and 2 kids, no alcohol.
Toilet is clean Parking available on site Afternoon views...
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