McDonald's Manyar Kertoarjo — Restaurant in Surabaya

Dateng udah full protokol bgt..cuci tangan cek suhu..kirain didalem bakal bersih, ternyata meja2 kotor ky g pernah dilap..bekas remahan makanan msh ada..

Pas masuk lsg di layani pilih menu di setelah pintu masuk.. Pesan cheese burger with egg, burger deluxe dan panas special.. Tempat duduk sudah di arahkan..tp diatas lantai 2..pdhl sy posisi hamil 6 bln..naiknya lumayan tinggi..tp sy maklum mgkin social distancing..

Setelah kemeja, kaget ga sesuai sama ketatnya dr awal masuk..krn meja2 kotor..tp msh oke krn sy bawa semprotan, sy bersihkan sndiri. Saya sudah memilih tempat duduk yg tidak berdekatan dgn org lain (ada selisih 1 meja) Tp disuruh pindah sama pegawainya..dgn alasan meja lbh besar utk 3 orang (saya, suami dan 1 balita)..pdhl meja yg dimaksud sama kecilnya.. Tp msh sy turuti.. Sy pindah ke meja yg dikasih, dan meja jg kotor..

Makanan datang cheese burger with egg tp ga ada eggnya.. Suami komplain turun kebawah..pegawai cewek blg "loh td katanya ga pakai telor" Pdhl kita ga blg begitu.. --lagian kalo nurut logika, kl emg mw pesen yg tnpa telor, kita pesan menu cheeseburger deluxe aja tnpa telor..ckckckc Kemudian, sama pegawainya disuruh ambil burgernya dgn nada yg kurang sopan, suami ga mau krn harus naek lg..akhirnya karyawan laen yg ambil burgernya utk diganti yg baru..

Setelah itu kita baru bisa 10 menit makan, diusik lg donk soal posisi tempat duduk. Jd diatur donk ternyata anak balita duduk dimana, ibu duduk dimana.. Salah posisi harusnya anak sebelah deket jalan, ibu berhadapan dengan bapak.. Aneh bgt aturannya..pdhl anak, sy taruh deket tembok biar ga kena lalu lalang orang..

Ga ngerti lg ya..ga nyaman bgt makan disini ..udah kotor, pegawainya kurang smart, males...

Just went there about 15 mind ago. It was on a busy hour. The drive thru is really bad, maybe the worst I've been. I asked for no upsize on all of my orders, was surprised to get it anyways. I didn't notice the upsize because there's no receipt given, only a receipt for my card. When i got the order, i specifically asked for more chilli sauce because of the high demand from my friend. We got only 5 sachet for 3 people. The fries are so soggy and cold it's barely edible. We only wait about 5 mins before eating it mind you. We want things sorted out...

The atmosphere and interior is good, very clean and comfortable.. The food serving is a little bit slow, McDonald's supposed to be a fastfood restaurant not slowfood restaurant :D The food is great, so fresh.. Maybe that's what makes their food serving a little bit slow, they cook the meal after you ordered it, so it's fresh and delicious.

Tempatnya bersih, suasana enak dan design interior oke.. cuman pelayanan di kasirnya agak lambat, padahal ini seharusnya fastfood.. Tapi makanannya fresh, mungkin ini yang menyebabkan makanannya lambat...