Waroeng Steak and Shake — Restaurant in Surabaya

Waroeng Steak and Shake offers a fairly large dining area with plenty of seats, but don't let that fool you. The place gets incredibly crowded during meal times, and there's a good chance you'll end up in a queue. Parking can be a bit of a challenge as the space is rather limited. Be prepared for a little bit of a wait, especially if you visit during peak hours, as the service time tends to stretch a bit longer than you'd expect. In terms of taste, opinions may vary. I found the food to be rather average, but my wife enjoyed her meal and thought it was quite good. Price-wise, it sits in the 'economical' range for steak, definitely a more budget-friendly option compared to premium steak places. Overall, if you're looking for an affordable steak option and don't mind the wait or potential for a crowded atmosphere, Waroeng Steak and Shake is...

Dengan sangat terpaksa hrs ksh bintang 1 utk pelayanan, krn sabtu kemaren tgl 28 Oktober 2023 saya punya pengalaman buruk ketika mau makan disini, singkat cerita saya dtg bersama suami & 2 anak saya, ketika dtg kondisi di sana memang rame mngkin krn ada promo sumpah pemuda, kami melihat kondisi yg rame tdk ada meja yg kosong maka dgn inisiatif sendiri kami bagi tugas, saya & suami antri di kasir utk memesan menu & 2 anak saya mencari meja & kursi yg kosong, waktu itu selain kami jg ada beberapa pengunjung melakukan hal yg sama mencari sendiri meja kosong. Beberapa saat kemudian 2 anak saya diberikan tempat duduk oleh pengunjung yg sdh selesai makan & akan beranjak pergi & akhirnya 2 anak saya mendapat meja kursi kosong, namun setelah anak kami duduk menunggu kami yg notabene udah ada di antrian nomer 2 dr kasir tiba-tiba didatangi oleh salah satu pegawai yg memakai seragam hitam mengusir anak kami & memberikan tempat tsb kpd pengunjung lain yg katanya sdh antri minta dicarikan tempat duduk, kami pun protes krn anak kami mondar mandir mencari sendiri meja kosong & saya pun posisi sdh ada di antrian dpn kasir knp koq pegawai Steak n Shake dgn seenaknya mengusir kami, hrsnya kalau meja sdh ditempati & dia berniat mencarikan meja utk customer lain ya jgn main usir pelanggan lain krn kita sama2 beli bayar bukan minta, kalaupun ada prosedur yg mengharuskan antri dulu utk mendapatkan meja kosong ya harusnya diksh pemberitahuan donk didepan pintu masuk, waktu itupun jg tdk hanya kami yg inisiatif sendiri mencari tempat kosong, ada beberapa pengunjung melakukan hal yg sama. Dengan perasaan dongkol akhirnya kami memutuskan tidak jadi makan disana & tdk ada permintaan maafpun yg terlontar dr pegawai tsb. Sangat disayangkan Steak n Shake yg setahu saya pemiliknya sangat menerapkan syariah hrs mendzalimi customer lain krn ulah pegawai yg tdk tau sopan santun & etika. Sekedar informasi kami sebenarnya sdh langganan lama makan di Steak n Shake jd sangat tau bagaimana jika berkunjung kesana & beberapa kali kesana tdk ada prosedur antri utk...

It's so nice for the new menu named crispy cheese steak there is 2 option hot cheese or original (not spicy). And already 8-10 I visited never disappointed but for your suggestion I'm order steam rice isn't fresh bcs there is dry steamed rice in the bottom 😔 but is okay! Maybe next time you can check and make it fresh from the magic jar. Btw you have a new step for the order and it's good to make customers easy to get the menu and please improve the service quality more friendly service said the greetings. Good luck waroeng steak! Is the best steak with at an...