Marrakesh by Mindo Restaurant and Karaoke Bar — Restaurant in Dublin

Our team was eagerly looking forward to a delightful Christmas dinner at this restaurant. However what could have been a festive and joyous occasion turned into a sour experience, primarily due to the manager's disappointing attitude. Despite our efforts to book a table for our Team Christmas dinner (6 members only), a mix-up with email communication led to the cancellation of our reservation. Unfortunately the manager didn't extend any understanding or offer a solution. Instead, he exhibited an inflexible and unaccommodating attitude. What struck us most was the manager's lack of empathy and willingness to find a middle ground. Our team members had travelled from distant places to gather for this occasion, yet the manager's refusal to offer an alternative time or even a slight delay felt unnecessarily harsh. The restaurant was more than half empty. The way the situation was handled seemed more about the manager's ego than customer service. It's disheartening when a potentially joyful celebration is marred by rigid policies and a lack of compassion. We went to Yamamuri and got the place in 30 min despite of the fact that the place was busy at that time. I strongly recommended other teams in my office to avoid the place. While the restaurant might offer good food and ambiance, the managerial approach and lack of flexibility regarding unforeseen circumstances left a bitter taste in our mouths. We hope the management considers adopting a more customer centric approach in the future to avoid dampening the spirits of...

I waited a while before getting someone to take my order and waited twice as long to see my starter arrive.

One other table with 2 lads came 15 minutes after me, they got served a soup before they even sat down and got main before I even got the starter. They kept complaining and getting their food changed, at some point 4 staff was at their table, for a moment I thought they where part of the Royal Marrocan family.

I ordered Harira soup, which was delicious, although a tad more salt would have make it perfect.

Their fresh mint leaves tea is delicious.

I had the royal couscous for main but I was quite disappointed. It's supposed to come with 3 meats, chicken, lamb and merguez.

I was expecting a chicken leg, a piece of lamb with a bit of a bone, and a juicy merguez...

Instead, the chicken was scarce and was a dry breast diced tiny, the lamb was as dry as the sahara, the merguez were way too dry and the couscous itself tasted like the end of the pot that stayed over the vapour way too long. And when did the parsnip in the couscous...

The Marrakesh by Mindo Restaurant and Karaoke in 121-122 Capel St, North City, Dublin, D01 V3P0 , offers a welcoming and enjoyable atmosphere that caters to a diverse range of customers. The establishment boasts an extensive selection of beverages ensuring that something can be offered for everyone's taste. They also have different delicacies that's highly recommended before the karaoke session.

It stands out for its Karaoke entertainment offerings with variety of songs. However, songs are not up to date but if you're looking to enjoy a relaxing evening with somebody or engage in a lively night out, this place has something for everyone.

It offers a memorable and fun experience for those seeking a wide selection of drinks, friendly service, and lively entertainment. Families, relatives, friends, colleagues and different types of groups are most welcome.

Whether you're a local or a visitor, it's a must-visit destination for a well-rounded and enjoyable...