Arnotts — Local services in Dublin

I received a voucher for my birthday and decided after reviewing the Arnotts website to get a pair of New Balance runners show on the site. I selected a few pairs I liked, then went into the store two weeks ago. After spending 20 minutes wandering aimlessly in the shoe section looking for the New Balance section, I gave up looking and asked a security guy. He said he wasn't sure where they were. Eventually I just gave up trying to find New Balance after checking two other floors and browsed the other shoe offerings. Ecco had a dedicated section, so I browsed there for about 20 minutes eventually selecting a pair I liked. I asked for my usual size which they had. Tried them on and they were enormous. Speaking to the person looking after me, requested the size down, having purchased Ecco several times previously. They were definitely a snugger fit by comparison, but with now two Ecco staff in attendance they agreed that the smaller size were a better fit and that the trainers would stretch anyway. Taking their advice on board and having ruled out another pair of shoes that just looked awful on, I bought them. Ten days later and these Ecco shoes have cut the heels off me. They are hands-down the most uncomfortable shoes of any type that I have ever bought. Two key points from my experience for Arnotts to consider: It should be made very clear that New Balance are not actually available in your store to try on. This was not the case. I asked two store staff where New Balance was located and neither were aware they didn't have a dedicated section and that you basically buy the shoes online and hope for the best, with the option to collect in store or have them delivered for a fee and obviously return if you get it wrong. Not quite the shopping experience I anticipated getting in Arnotts. Sports Direct yes, but definitely not Arnotts. The Ecco selection of shoes and trainers is very limited in store. Ecco shoes are not a cheap item to purchase and it would have been helpful to get more advice and possibly measure my feet just to be sure. Ecco have an online foot measuring tool, so I incorrectly assumed they would also have something in-store. The shoes were clearly designed by an 8 year old in terms of comfort factors. There is zero padding in the heel area. My feet are blistered and my heels cut from constant friction. They also make a ridiculous squeaking sound when you walk in them on ANY surface. Overall, just a very disappointing experience. Displayed items are nice. The store is not that easy to navigate. I've included photos that demonstrate the confusion over how New Balance is advertised on the Arnotts website. The first photo mentions nothing of Online. I have included a photo of the Ecco leather trainers I bought. Never again. The most uncomfortable footwear I have...

I recently had an incredibly frustrating and disappointing experience and I feel compelled to share my terrible encounter with the salesmen there. Not only did they provide me with the wrong film for my camera, but they also displayed an uncooperative and dismissive attitude when I asked for an exchange.

Upon entering the store, I was greeted by a salesperson who seemed disinterested and unengaged from the start. I explained to him that I was looking for film for my specific camera, clearly stating the model and brand. Instead of taking the time to understand my requirements and guide me appropriately, he hurriedly grabbed a box of film and insisted that it would work perfectly with my camera.

Trusting his supposed expertise, I purchased the film and eagerly returned home, only to discover that it was completely incompatible with my camera. The frustration of this oversight was compounded by the fact that I had wasted my time and money on a product that was utterly useless to me.

Seeking a resolution, I promptly returned to the store the same day to request an exchange. However, the salesmen's behavior was shockingly unprofessional and unhelpful. They were dismissive of my concerns and unwilling to accept their mistake. Instead of acknowledging their error and providing a suitable solution, they tried to deflect blame onto me, insinuating that I must have been mistaken about my camera model.

It was clear that customer satisfaction was not a priority for these salesmen, as they displayed a complete lack of empathy and refused to take responsibility for their error. Their uncooperative attitude left me feeling frustrated, disrespected, and regretful for ever stepping foot in their store.

I strongly advise potential customers to steer clear of this place, as their salesmen are incompetent, unhelpful, and unwilling to rectify their mistakes. Their lack of professionalism and customer service skills is simply unacceptable.

In conclusion, my experience with the salesmen at this place was a nightmare. The wrong film, coupled with their dismissive and uncooperative attitude, has left me deeply dissatisfied. I hope this review serves as a warning to others, urging them to avoid such a store and seek out establishments that value their customers and strive for...

Arnotts is the oldest and largest department store in Dublin, Ireland. Its flagship store is located on Henry Street, on the north side of the city centre.1

The store has its origins in a business founded in 1843 at 14 Henry Street, by George Cannock and Andrew White. In 1845, two bankers, Andrew and Patrick Reid, became partners in the business. In 1848, White died, and the entrepreneur John Arnott took shares in the company. In 1865, Cannock departed the business, and the business was renamed as Arnotts.[3]

The main shop occupies much of the block behind the GPO to the west of O'Connell Street, between Henry Street and Abbey Street, covering an area of some 300,000 square feet. The original store was completely destroyed in a fire on 4 May 1894, and a new building was constructed in the following year.[3] It was registered as a private company on 18 April 1895. The main entrance is on the pedestrianised Henry Street. Across O'Connell Street in North Earl Street was Arnotts sister store, Boyers & Co, which closed down on 31 January 2016.[3]

Before the 2010 takeover, Arnotts was privately owned by a consortium, Nesbitt Acquisitions, comprising about 50 members of the Nesbitt family, led by Richard Nesbitt. The original owners retain one per cent of the business.[2] In July 2010, Arnotts was taken over by Anglo Irish Bank and Ulster Bank, due to large outstanding loans on its failed "Northern Quarter" property development. On 2 November 2015, the store was taken over by Selfridges, a chain of department stores.[4]

The newsreader Aengus Mac Grianna used to work in the Sports Department.[5]

Arnotts were one of the longest standing sponsors of GAA until 2009, when their 18-year partnership as sponsors of Dublin GAA came to a devastating end

#Arnotts #ad #Dublin #Irlanda #brunoemickporai...