Empoli Restaurant — Restaurant in Fingal

I would give this restaurant 0 stars if I could.

Walked in and was seated at a table for 2 and a member of staff gave us the menu. After about 15 minutes of waiting, the waitress never came to take our order. However, the took the order of a couple sitting right beside us that arrived 15 minutes later. After about 30 minutes, I approached one of the waitresses behind the counter and asked to take our order, to which she replied, "The chef is very busy, but you can have drinks." However never came over to take our drink order.

Tried to get the waitresses attention several times and but was completely ignored as they walked past many times.

The final straw was after about 50 minutes of waiting, another group of 5 people sat down on the other side of us and was served immediately with drink and then she took their main order.

We eventually stood up, put on our coats and walked out. Not single a member of staff asked us or acknowledged as to why we were leaving.

I would have understood the food taking awhile to cook, but we didn't even get our order taken at all that night.

I appreciate it was a busy Saturday night. But we were completely ignored the entire time with other customers being severed around us. Very disappointed and annoyed with the terrible service. We wouldn't be the kind of people to walk out of a restaurant or complain but this poor treatment of customers is completely...

We travel across the island hunting for neapolitan style pizza. When googled 'neapolitan pizza swords' this place appeared as 2nd one. Weve been to 1st one already. Order: pepperoni pizza, quattro staggioni and seafood penne. Im afraid I can only give a star for waitress' beauty and charm and fact that shes the only one running all this place. You can not call this place an italian restaurant, most you can do is italian inspired. All the ingredients they use are available in local tesco. Pizza dough isnt fermented so its added triple dose of semolina to get crunch. Pizza oven there is just the same as in your local take away so theyre not getting nowhere near 400 degrees. Idea of quattro staggioni pizza isnt respected aswell, that looked like dr oeatker pizza, thank god i was hungry. We are not peaky eaters but we go to italy often and we are aware of their do's and dont's, so we can recognise italian food. Unfortunately this reataurant should be advertised as eat in italian inspired irish fast food - not a neapolitan pizzeria!! Seafood penne was served with rigatoni, not penne and calamari undercooked. Pricing your pizzas to €19 should be prosecuted. Neapolitan pizza in naples costs €6. Artificial plants on the wall dont do the job also. I am sorry for this review as I drove 1 hour to get there. Bill of 72 quid for 3 meals...

Absolutely disgusted with this restaurant... Had so looked forward to taking my wife here for our anniversary. Booked a table weeks ago (approx 6-7 weeks).... Phoned last week and earlier in the day to confirm they had my reservation. Anyways we arrived and were seated to a nice table.. On return from toilets my wife informed me we were been moved to another table.. The other table was placed where we would call the walkway (completely out on its own and overlooked by other people).. When I asked could we sit in the main area where there were two free tables, we were told "they were reserved for others, whats wrong with the table we're giving you", I said I'd prefer not to sit there, staff replied its Saturday evening what do you expect... At this point we decided to leave.. What I do expect is professionalism, courtesy and some respect... I felt so disrespected and disappointed with our treatment in this restaurant. I read good reviews about this restaurant and its food, unfortunately we didn't get to sample it due to the treatment by their staff who seemed flustered and totally out of...