Hamitbahon — Restaurant in Tel-Aviv

I placed an order with them online. I got the approval for the order right away. Before I placed my order I checked the entire website for delivery time and couldn't find any. My mistake that because I didn't see a delivery time before I placed my order and after I placed my order I thought it would take 30-40 minutes which is about the average delivery time of most restaurant that are about 3-4 kilometers from my apartment. After over an hour of waiting close to an hour and 20 minutes I phones them. The customer service rep that answered the phone was VERY rude. I told him my address and he said that the delivery time is up to an hour and a half. I asked him where it says that, he said on the site. I told him to show me where and again he said on the site. I told him its been now almost an hour and a half is my order at least on the way? He said no. So I said I want to cancel. He said he can only cancel if I give him my credit card number again. I asked why he said that is the only way. I asked to speak to a manager and after 5 minutes another person came on the phone and told me they are backed up and that this never happens. The usual bull. I gave them my credit card and I hope they refunded me. All in all terrible customer service and terrible experience. I waited an hour and a half for this food and now after that time I'm really hungry and I don't...

Quite average.

First found out about HaMitbachon back in 2006. It used to on top of its game back then but far less now.

Food has lost its wow factor. When I ate there the place was half empty and the staff seemed surprised to see me.

The Shakshuka I had was really mediocre and not what I was hoping for at all. No richness, quite watery, couldn't taste the spices.

Service wasn't great. Had to wait ages for them to remember me, actually seriously considered walking off.

The average food and poor service combined makes this a place to steer away...

I was looking for some home cooked healthy yet traditional food for the day! And google reviews saved the day (along with delicious looking photos people have shared of this place).

So if you are looking for something unique, healthy, traditional and ofc delicious this is the place! We had a couscous with beef, zucchini dolma with minced meat filling (was not named dolma ofc) home wine. Everything was well prepped and arrived quickly. The staff is very friendly and can make a solid recommendation...