had a very disappointing experience at this restaurant with my husband and our small baby. When we arrived, we politely asked a young lady for a table. She told us she would need to check, so we waited. Instead of coming back, she wandered off and started doing other things.
After about 15 minutes of waiting, an older couple arrived and asked for a table. My husband reminded the staff that we had already asked and had been waiting. At that point, another waiter questioned us, asking if we had actually asked for a table — which we had. He then tried to argue that the free table was “for two people only,” despite the fact that our baby was asleep in her buggy and not eating.
The girl we first spoke to then acted as if she didn’t know anything about us asking for a table. At that stage, I’d had enough. I told my husband to forget it, and we walked away.
I found the whole situation extremely rude and unprofessional. Families with small children should not be treated as an inconvenience. We were ignored, made to wait, and then spoken to dismissively. How dare they treat paying customers...
Read moreThe pizza ordered was called Pulp Fiction. The bottom in the middle was to thin. The taste was basic. But the real bad was the cutlery, the knife was not able to cut so eating became a struggle. We could only finish half when we decided to go. We told the waiter about the knife and he told us he had better ones, where we said it would be better to give them in advance he told us that he will do so if he remembered. His behaviour was suddenly very impolite. I would advise the next restaurant just some meters further where all looked...
Read moreSono entrata verso le 18 per CHIEDERE prima di tutto se facevano pizza senza glutine, il ragazzo alla cassa mi ha detto di si, ma ha voluto conferma dal pizzaiolo e lui in modo molto scortese e scocciato ha risposto: "si, ma adesso non la faccio", tant'è che quel povero ragazzo si è sentito in difficoltà e ha fatto una battuta per sdrammatizzare. Nonostante la maleducazione del pizzaiolo ho ordinato 3 margherite da asporto di cui 1 senza glutine da prendere quando avrebbero aperto. Andata a ritirare, le pizze erano in dei contenitori di plastica impilati uno sopra l'altro solo quella su aveva il coperchio, ho chiesto quale fosse quella senza glutine, la cameriera lo chiede al pizzaiolo e lui: "boh, non mi ricordo, mi pare quella sopra, fammi vedere un attimo... Si è quella sopra". Ho pagato e sono uscita, avevo le scatole in mano, cercavo di guardare dove mettevo i piedi e di ritrovare mio marito con le bambine per andarcene, una volta arrivata in macchina mi siedo con le scatole sulle gambe abbasso lo sguardo e vedo qualcosa di strano nella scatola della pizza di sopra, tolgo il coperchio e vedo che sul fondo c'è un dito di polvere più parecchie macchie scure e secche di schizzi,che si capiva che erano vecchi, penso di sugo, a questo punto ho messo in dubbio anche che non ci sia stata anche contaminazione. Comunque mi veniva il vomito solo a guardarla, morale della favola: a casa ho dovuto farmi un panino al prosciutto. Le altre 2 pizze invece erano bruciate. Mai più al...
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