Belas - Pool & Restaurant — Restaurant in Bellagio

Great location and decent food, spoiled by a terrible waiter and hidden fees. Otherwise I would have rated it a 4.

It began with the table next to us asking specifically for tap water and the waiter just said no -- as in they will not serve you tap water.

I ordered beer and food and the waiter felt compelled to open a bottle of water and place it on my table, I had to specifically decline it, and he pretended it was a mistake.

We were not given plates or bread for the better part of 20 mins, until 2 of our dishes were already on the table. We were having difficulty eating and I had to specifically request bread and plates on 2 separate occasions. This is on a night where there was only one other table of guests at the restaurant (the one without tap water).

The food itself was nice and compared to similar establishments in the region of the same price range, I would consider it slightly above average.

Upon seeing the bill I got a line item of 3 Euro per person for cover charge, as in somehow the seat and the utensils were perhaps optional to the enjoyment of the meal. Perhaps I could have declined it and eaten standing up if I had known beforehand?

When I asked about it and mentioned it was unusual they said "This is how Italy is". It's not my first time in Italy and I definitely do not want this restaurant to taint anyone else's experience, which is why I'm writing this review.

From looking at the other reviews however, I do not see other such complains, please correct me if the above is justified and standard accepted practice, or perhaps isolated to a specific waiter.

Hope this...

I can’t comment on the food as we didn’t have any, it was early morning so atmosphere once again wasn’t great but I can’t negatively comment for that either.

The pool was Dirty, they told me there was a party the night before with people drinking in the pool, however the dirt and grime build up made me think this wasn’t the sole contributor of the problem, none of the chairs sun visors stay up they need to be tightened with a certain key however the staff didn’t have this key, the women who worked there were lovely and issued me a refund for the entry I paid for the pool so I have to say the service was good as far as i am concerned it just seems like this place was opened and had minimal time effort and money put into it.

Simply there to reap the rewards of a full summer of tourism...

Prices for day beds and umbrellas are okay and the staff is friendly. Unfortunately the food is a disaster (especially the warm meals). We ordered two different pasta dishes. Both seemed like microwave meals and arrived cold at our table. The pictures online are totally misleading and in no way represent the actual dishes served. If you decide to come here I recommend to come here without...