My dish was INEDIBLE - so full of salt it made my mouth burn. Asked to change my meal to a chicken burger which was terrible too... Tasteless, over fried with cold, chewy chips.
I was then CHARGED for the inedible dish as well as the terrible burger. When I confronted the guy about it he argued his pasta dish was perfect and it wasn't his fault 'I didn't like it'. As I pointed out, it was inedible because of the absurd amount of salt in it. Not that I just didn't like it. My husband couldn't eat it either otherwise we could have just swapped meals. His pizza was below average too...
Absolutely disgusting attitude towards a customer. He absolutely refused to take the inedible dish off my bill saying it was my fault. Said he didn't care about it and did nothing but argue. You just don't do that with hospitality or if you value your customers.
AVOID AVOID AVOID! They seem to think they're something special in this restaurant - the description on their own Google page says a lot about them... The furthest thing from an American...
Read moreWe just happened to be in the area when we saw and heard this bar/restaurant. It is very unique and has amazing decor. My wife and I had a few Gin & Tonics each, and definitely enjoyed them. Our bartender/waiter was very nice and knowledgeable of the selection of gins and what mix went with each type. The drinks come with top end tonic mix to really add to the taste of the drinks. They are also very reasonably priced. We landed around apertivo time, so we ordered the prosciutto and mozzarella, but also received a free snack board to munch on as well. Everything was great. The music may not be for everyone, but I certainly enjoyed it. Thanks for a nice break...
Read moreA real highlight of our stay in Cala Gonone! Il Brigantino offers a cozy atmosphere, super friendly staff, and a varied menu.
The burgers were excellent – juicy, flavorful, and perfectly cooked. The fries were crispy and delicious. There’s a great mix of Italian classics and creative burger options.
The ambiance is warm and inviting, with nice decor and good background music that makes you want to stay longer.
The service was attentive and genuinely kind – we felt very welcome. We highly recommend Il Brigantino and would...
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