Ristorante Osir — Restaurant in Florence

Walked in absolutely no hello from staff on 2 occasions (2nd was my last as I gave them benefit of doubt the 1st time). I had to remind them to take my order, very unfriendly staff. They open at 7pm, got there at 6:59pm as it was drizzling & I had no shelter yet they turned me back from the door which was open by the way. 4 or 5 staff around the counter cum restuarant & none could say hello. Waiter brought plain rice without the accompanying dish, I asked for the dish & was told according to our policy we bring food out as soon as it is ready so I told her the rice was brought out about 15mins ago - she said nothing & simply took...

Nice interior and fine for solo dining. Ordered the Szechuan chicken. Never seen so much dried red chillis on a plate in my life. The chicken was dry but pretty tasty but vastly outnumbered by a huge overdose of chilli. I like hot and spicy food but this looked like someone had spilt a jar onto the plate.

I ordered dumplings at the same time but came after about 20 mins. When I had already finished my main dish despite asking 4 times where they were.

All in all, food pretty good and above average but the service...

I am currently dining here as I am leaving this reciew. It's Saturday now, walked in at 20:30, got seated and ordered the Cantonese Soup, Cantonese Rice, Pak Choy, Green Vegetable stirfry and the Sweet Sour Pork. It is now 21:13 and still no sign on the Pork and the the vegetables. Seems very busy, waiters and waitresses running around the packed place, but seriously the wait is just insane. European style Chinese food-wise it is nice but wouldn't recommend during...