Just finished dinner elsewhere and was looking for a dessert, coffee and a glass of wine. Stopped here as it is close to my hotel. Woman at the counter did not seat me but offered me the dessert and coffee to go. She Stated this is a pizza restaurant not a bar. Ouch! I understand the concept of her restaurant but her delivery was very discouraging. As an American visiting for the 1st time I felt embarrassed and uncomfortable. However I sucked it up and took my items to go minus the wine. I can tell this is not a normal thing as I was given the coffee in the equivalent of a plastic shot glass and a strip of foil paper covering it. She knocked me up for $7. I’ll be here for 3 more days and will NEVER take the 3 steps it takes from my hotel to return. Even the two employees looking on were puzzled. They stared at me the whole time and one was shaking his head at the woman as if to gesture...
Read moreWould liked to have had a solid option when attending one of the many Theatro Carlo Felice events we go to - but unfortunately this was not the place. The food is rather tepid - barely warm and the service seems designed to have one order more than one beer when you clearly wanted just one. The quick assumption that one would want tiramisu is also a bit off putting (admittedly I really don’t like that Italian classic - but never mind). It doesn’t help that you do have a fair bit of tourist traffic from the Best Western on the corner … but as Genova is also attractive to foreign residents, a bit more care in delivering a pleasant dining experience would have been appreciated. There is so much competition in this particular district - I doubt we’ll be back. The bathroom is a 4.5 however so keep...
Read moreWhile this restaurant is not wheelchair accessible, and has a step up into the restaurant, I quickly discovered that the Italians do not see this as such a barrier as the English to serving customers of limited mobility. I was lifted gently into the restaurant while in my wheelchair by 4 of the wait staff, the customer service was beyond excellent, the pizza was divine, and while I was not able to move from my seat and there was no accessible toilet I will give this restaurant 5 stars due to how endlessly accommodating they were withing the limitations of their building. The pizza was melt in your mouth amazing and the service very prompt. I highly recommend you visit if you find...
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