I would give it 0 stars if I could. Here is the letter I wrote to the restaurant after our catastrophic visit. The waiter did remove the two proseccos when we pointed it out on the bill.

Madam,

Lago d'Orta and S Guilio is one of our favourite places so last week we decided to invite our 14 year old granddaughter for a short visit there in our camper. We had never actually visited the island so decided to have lunch at your restaurant. We based our decision on the information and photos on your website and made a reservation. In short, its was a catastophe.You website gives a totally erroneous image of your establishment. The 22 euro menus posted on your site are not offered in your restaurant. The lovely small dining rooms in the photos were closed. We were seated next to a tour group of at least 40 people, and another one of 10 or 12 and the noise was so loud that we could not even have a conversation. The waiter told me that the menus were still on the website because your webmaster was sick, which was an insult to my intelligence. The food was mediocre and served like in a cafeteria. The steaks were not medium rare but medium well-done, the pasta was just dumped on the plate with no garnish. The waiter was polite and offred us a glass of prosecco to compensate for the missing menus. Then he put it on our bill! Three euros for a small carafe of water is an outrage when you already pay two euros for the cover charge. We should have left before ordering and we certainly won't be back. The only positive thing I can say is that the view was lovely.

I shall be rating your restaurant on all the evalutation sites. I suggest that you have your website renewed to reflect the truth ... when your webmaster recovers from his obviously long illness!

Carol Collins