Baccanale Trastevere — Restaurant in Rome

My wife and I spent a month in trastavere and this was the worst restaurant experience we had. It started with a waitress who cared not about friendly service or even being there. But fine, we could have dealt with that. We sat at a table outside and ordered baccanale and suppli. It arrived at our table pretty fast (so that was nice) but when I picked up one of the pieces of baccanale there was a deep fried oily cockroach underneath. Luckily we had not taken a bite of anything. I quietly took the plate back inside to our waitress and she did freak out when she saw the bug. She then yelled something back to the cook. After I sat back down she came out to our table and questioned us about how and when we found the cockroach. We got the impression that she thought we were lying! She then asked if we wanted something else. We did not. She then just went back inside. That's it. No apologies, no... "how do I make this right?" no... "we will take care of your drinks" no... "we are going to change the oil in the deep fryer". Nothing. She just left us at the table. My wife and I were staring at each other in bewilderment. We decided to just leave, leaving our half drunk drinks on the table. When I stuck my head into the restaurant to tell her we were leaving she was just ignoring everything that had just happened, nose buried in her iPhone. What a terrible place and...

Food and wine was good. A little more expensive than other restaurants we'd been to in Rome, but it was worth it for the wine really. Our problem was with the waitress... It was our last night in Rome and the end of a long trip around Europe so we wanted a nice meal to end the trip. Our main wish was to sit outside somewhere for the atmosphere, so when we saw empty tables outside this restaurant we thought we'd try there, but the staff seemed snobby about giving us one of the many empty outdoor spots. We considered trying the restaurant next door, but were grudgingly given a table. The waitress seemed grumpy throughout the meal but it wasn't until the end that we were really shocked... She came and offered the desert menu when one of the party was still finishing their Pizza. When we politely refused she gestured towards them and said "finish that then"! I've genuinely never had such a rude waitress. The food was OK really, but I wouldn't recommend because of how uncomfortable the waitress made us feel! There are much better restaurants...

When I visited Baccanale it was to meet friends for a beer before a meal. Let me tell you, it was such a great experience, that we went there for drinks after out meal too!

The environment is great being on the main walking strip in the area - lots of life! Inside there are many things to look at: from the ceiling there hangs different currencies/money bills from around the world, many different coasters for your drinks, stuff like that which makes the bar unique. We ordered a fantastic platter of finger food and the taste is unmatched with any bar foods where we're from (Toronto, Canada).

I felt like I could have stayed there all night as the servicing staff and owners were very warm and open! We left very late in the night/morning. It is very comfortable and great for grabbing a quick pint or dining.

I'm stopping by Baccanale the next time...