Lemongrass Ice Cream — Restaurant in Rome

Lemongrass Gelato in Via Ottaviano, Rome, is a true gem that embodies the essence of exceptional service and delectable treats. During my time in Rome, this gelato spot became a daily pilgrimage, and sometimes, even a twice-a-day indulgence.

The service at Lemongrass Gelato is simply outstanding. The staff’s warm and welcoming demeanor creates an inviting atmosphere that makes you feel like a cherished guest. They are always ready with a smile to help you navigate the delicious choices they offer.

Now, let’s talk about the star of the show – the lemon gelato. It’s nothing short of heavenly. The flavor is a burst of citrusy freshness that’s both zesty and sweet, capturing the essence of Italy’s famous lemons. One scoop is never enough; you’ll find yourself coming back for more.

The outdoor seating area is a highlight in itself. Located on Via Ottaviano, it provides the perfect vantage point for people-watching. As you savor your gelato, you can soak in the lively atmosphere of the bustling streets of Rome. It’s a beautiful setting that adds to the overall experience.

In summary, Lemongrass Gelato in Via Ottaviano, Rome, is a must-visit for anyone with a sweet tooth and a love for excellent service. The irresistible lemon gelato, combined with the charming outdoor seating and the vibrant street scene, creates a truly memorable and quintessentially Italian experience. I couldn’t resist making it a part of my daily routine in the...

Contrary to the other highly rated reviews, this low rating is primarily about the service.

There were two women at the front that started to take our orders.

One was an Asian lady and another non Asian lady. I ordered an Affogato and the non Asian lady took the order but cleay displayed that she did not want to make it. There was a lot of negative body language as it was being prepared. When the espresso was done and it was time to put the gelato in, a piece of it landed on her bare hand and she proceeded to scoop it into my cup anyway.

After finishing my order, she took my daughter's order, which was also an Affogato. On this one, the same lady expressed even more frustration that she had to create yet another Affogato that the Asian lady chimed in, in Italian. I don't know what she said but given how obvious what was going on with the service, she probably told her to chill out or something similar. The other lady came back with the second Affogato. We left the place as quickly...

We stopped by for a coffee and quickly regretted the decision. I would have liked to say something good about the coffee, but we were so put off by the condescending behaviour and attitude of the person at the counter/barista. He ignored our presence for the first few minutes, and then finally he addressed us with an extremely arrogant 'What??'...which apparently was his way of taking our order, which was followed by few more rude orders regarding where to wait and sit. Have to say that the shop really needs to check on their employees attitudes. We barely were left in a state of mind to enjoy our coffee and sadly this incident totally spoiled the ending of an otherwise ...