Hopera - Italian Food — Restaurant in Venice

One of the most rude and unprofessional restaurants I have seen in my life, the table they showed us for dining was half in the sun, and we moved one of the chairs next to the other chairs in the shade. The waiter came and said unpolitely, "You have to get my permission to move the chair." I replied politely, "Well, is it allowed now? He started arguing and said we were being rude to him by doing this. I explained that moving a chair does not need so much serious discussion, and you should respect the customer too! The guy continued to argue and then said, "Go back to your country! and you are never welcome here! Then we started to walk away, and until we disappeared, he continued saying something aloud in Italian. We went to a nearby restaurant and enjoyed our meal, but honestly, that behavior even upset my 9-year-old son! I am really sorry for this restaurant and its owner that they have employed such people who, instead of respecting the customers, which are the only reason for their income, drive away the customers and create a bad memory in their minds...

The quality of the food was satisfactory. However, the experience was severely marred by issues regarding price transparency and dishonest service. The waiter refused to provide a menu with current pricing and instead presented us with a different, more expensive menu than the one available online, resulting in inflated costs. A specific instance involved an order for rum, which was doubled in price and the incorrect brand was served. Furthermore, we encountered problems with the "plate of the day," which was not listed on any menu, and the staff were unhelpful in clarifying its cost. An unrequested and unannounced extra charge for burrata was also added to our bill after the waiter suggested adding it to a dish without disclosing the additional fee. Ultimately, when we questioned the bill, the waiter admitted to using a completely separate menu (not the one intended for customers) to determine...

Sat down at this place after seeing a massive bowl of mussels that someone was having.

The service received was excellent and welcoming. However there was a lady who was inside/behind the bar that looked very unhappy and was glaring at customers quite a bit, and sounding kinda annoyed.

The flavour of the carbonara unfortunately lacked depth. Mussels were good, but bread was stale.

Cocktails and aperitifs were well priced for a sit down spot. Coperto could not have been over 1,5 per person, if I remember correctly.

Also lots of bees, one of them really got into the grated parmesan and I swear it bored a hole into the middle of the bowl of cheese and lived its...