Worst experience I ever had in Japan or anywhere else. A dirty and definitely overhyped place with bland food and an awkward atmosphere. We went there for the good reviews, but we were totally disappointed. I wonder how this place got so many good reviews? The service was slow, disorganized, unpolite, and unprofessional. We were not allowed to choose where to sit, even though the place was empty when we arrived and remained half-empty during our stay. But the worst things are the unhygienic conditions and the uncomfortable atmosphere. The cook always had his phone in his hands, checking songs while cooking, handling the food while constantly touching his cell phone. That's not precisely hygienic or professional. The kitchen was messy, dirty, and looked unprofessional. Also, the cook was constantly chatting and making everybody feel uncomfortable with his weird attitude. Nobody was comfortable, some people had to wait very long before being served, and everybody left quickly after finishing their meal. The food was very bland, with no taste, no spiciness, and the portions were tiny (definitely not American style). I suggest the cook should focus more on cooking, less on chatting, less on checking his phone, and less on offending people who write bad reviews. Also, why is beer served in a plastic cup? What the hell? Why is a place like this even exist?