When we first entered the place, we saw many details that made us think that it was an authentic place. The stone oven and various decorative products beautify the design of the restaurant. But unfortunately I cannot say the same for the restaurant's service. We ordered one pizza and one drink. He laughed at this order and asked us to order two drinks and we said okay and ordered it because we had to. With the drinks, we have received two small appetizers. The pizza and limoncello were delicious but the portions were so small. According to the prices on the menu, we should have paid 3,400 jpy, but we received 4,840 jpy. When we asked why this price difference was due, we received the answer that he added the 10 percent tax and the appetizers. We were definitely not informed of these hidden fees, and since the menu was entirely in Japanese, we could not see any warnings that's why we think it's not a tourist-friendly place.
For your answer: We went to other restaurants and did not encounter anything like this. Unfortunately, we have just seen that other tourists have made the same comment. Then it would be appropriate to write on your door that it is not suitable for tourists. We just gave you our review and honestly stated that the food and atmosphere were good, that's why we gave more stars for that. However, if more than one person commented on the same thing, you could take that into consideration as a manager, we only asked the reason for this fee and this is our most natural right as a customer, but you are claiming that we are disrespectful for not knowing that, I don't think this is the best way to represent one’s culture but if you think that’s right, good...
Read moreI had to come and make a review after seeing all the post from ignorant tourists. As someone who speaks almost no Japanese, I know it is my responsibility to prepare when entering a new place. It is not hard to use Google translate, look up customs like otoshi, and most of all - to be humble!!
This place was the highlight of my trip to Japan in 2023. We came twice during our time in Kanazawa - for the food and for the excellent service. The owner was delightful and happy to make conversation (my husband was learning Japanese), and did his best to help include me. He made a great gin and soda for me, and we loved the pizza as a break from seafood. He even let us stay late after a lightning storm broke out and we had forgotten our umbrella! And he tolerated me taking pictures of his beautiful space.
I am now hoping we will even be allowed to come back during our trip this summer because this business has been attacked unfairly. If not, I will have to blame the foreigners who come in with ignorance and...
Read moreGot tired of eating seafood so wanted something a little different! Leon is a great spot, good pizza, a welcoming service and a good bang for your buck! Originally I saw the controversial comments which actually made me want to see this place even more. Although, I can say now that the comments given 1 star are just some bitter tourists who were shocked about paying a $3 service charge… ありがと Leon for a good evening and...
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