Sumiyaki Unafuji Daimaru Kyoto Bettei — Restaurant in Kyoto

Went in for lunch on a weekday. We order 2 small unagi bowls and the server took our menu. 30 minutes passed by and we noticed everyone that arrived after us was being served. The server then came to us and we’d realized that our order had not gone through. Whatever the reason, 1. Why would you let your customers sit around for 30 mins if they have not ordered. Why would you not consider asking them? 2. No apologies to what had happened. The server seemed annoyed and just walked away. I had to call out the manager and explained the situation. Then they decided to apologize and I no longer had any reason to stay and give them my service. Don’t waste...

Unafuji is an absolute must visit for any eel lover! Specializing in eel dishes, this restaurant serves up the most tender, "melt in your mouth" eel with rice that I’ve ever had. The texture is so soft and the flavor is perfectly balanced making each bite a little piece of heaven. It’s impossible not to fall in love with this place in my opinion a d the eel is prepared with such care and expertise that it’s easily the best eel dish I’ve ever experienced. If you’re anywhere near Unafuji, do yourself a favor and stop by. You’ll be dreaming about this meal long after it’s over. I do hope to visit here again in the...

Ordered the grilled unagi donburi, and honestly? A solid 6/10, but it also wasn’t memorable in any way.

The real kicker? The price, $56 for one bowl which is pretty steep price tag for something that tasted just okay. At that price point, I expected something way more impressive in flavor or presentation.

Would I recommend coming all the way down just to try this place? Definitely not. But if you happen to be nearby, have a sudden craving for unagi, and don’t mind parting with $50+ for an average bowl, then sure, go for it. Just don’t expect...