Toyoko INN Kyoto Shijo Karasuma — Hotel in Kyoto

It is an easy place to reach. Just need to walk for a few minute from trail way station or bus stop. Many shops and stores are around its location. It is convenient. ||||However, their receptionists do not know English well. It is difficult to communicate. Their room arrangement / management is also poor which made me confused. My friends and I reserved two twin rooms for three nights, and the staff said my friend's room had to be shifted on the third night because someone had booked it. This was sounded weird, right? Why does someone who come later than us is in a preference and able to take our room which we have been living in? We still followed to do room shifting on the third day's morning and went for our trip then. Unfortunately they called us in the mid of trip and told us I was the one should be shifted, not my friend. We went back to the hotel immediately and explained that my friend had do shifting in the morning, and a new room has been confirmed to provide for her. Then asking why I do need to shift too that was never mentioned before. Finally I did not need to shift but needed to pay 1500 yen more.||||I think their room arrangement is really poor. It does not even make sense. Their callback upset us a lot and destroyed our trip. Their messy administration work also caused us money loss. We compromise to pay for the settle because we don't want any more trouble and wasting our time although we do not want to do so indeed. ||||In general, its room size is reasonable. Shampoo, rinse and body wash are provided. Tooth paste and brush are also provided. Same kind of japanese breakfast buffet is provided everyday. There is not much food choice indeed, so please don't put much expectation to it. Still, food is tasted good, especially...

It is an easy place to reach. Just need to walk for a few minute from trail way station or bus stop. Many shops and stores are around its location. It is convenient. ||||However, their receptionists do not know English well. It is difficult to communicate. Their room arrangement / management is also poor which made me confused. My friends and I reserved two twin rooms for three nights, and the staff said my friend's room had to be shifted on the third night because someone had booked it. This was sounded weird, right? Why does someone who come later than us is in a preference and able to take our room which we have been living in? We still followed to do room shifting on the third day's morning and went for our trip then. Unfortunately they called us in the mid of trip and told us I was the one should be shifted, not my friend. We went back to the hotel immediately and explained that my friend had do shifting in the morning, and a new room has been confirmed to provide for her. Then asking why I do need to shift too that was never mentioned before. Finally I did not need to shift but needed to pay 1500 yen more.||||I think their room arrangement is really poor. It does not even make sense. Their callback upset us a lot and destroyed our trip. Their messy administration work also caused us money loss. We compromise to pay for the settle because we don't want any more trouble and wasting our time although we do not want to do so indeed. ||||In general, its room size is reasonable. Shampoo, rinse and body wash are provided. Tooth paste and brush are also provided. Same kind of japanese breakfast buffet is provided everyday. There is not much food choice indeed, so please don't put much expectation to it. Still, food is tasted good, especially...

Stayed there for 2 nights.||Location||It was on the shopping street, many restaurants nearby. Taxi & bus stations were nearby. I went there from Kyoto station by taxi after taking the Harkua from Kansai Airport. The taxi fares was just around 1200 yen for 4 adults with 3 big baggages.||Front Desk||Checked in fast. Kept the baggages for us before check in time. Although they spoke limited English, they tried their best to help ALL guests efficiently. They helped me to send one 30inches baggage from their hotel to my hotel in Kansai airport with Ta-q-bin under 1800yen. ||Breakfast||I didn't try due to tradition Japanese breakfast but I found out the choices are limited. Anyway, we cannot except too much due to this is a basic business hotel.||Room||Clean as usual, nothing negative comment on it.||Hair dryer, shampoo, conditioner, bath lotion, kettle were all inside the room.||Laundry Machine ||I did use them before I left and it was very convenient for long time travelling guests and I can use the desktop computer at the lobby at the same time to check the travelling information.||This is a good hotel for budget travellers but not for those who want to be served for...