カフェ ド サヴォア — Restaurant in Nikko

Food was good but service was not. Definitely not a place for family. We called to make a reservation and clearly told the staff we have 2 adults and a baby under 1 year old. The staff said ok. However when we arrived the staff said it's ok as long as the baby won't disturb other customers. If they told us when we called we wouldn't even consider going. I wish I can control my 4 month old baby. We spoke in Japanese when we called so I am sure there was no misunderstanding. Lucky enough the only couple having dinner there proactively told the staff they don't mind. We brought our own baby seat which needs to be clamped to the table. The owner rushed out and told us that is not allowed. Maybe the tables are fancy and expensive but I have no idea. Turned out we had our baby on our laps the whole time while we eat. Again food was good but if it's not a family friendly place please let you customers know...

Foreigner unfriendly restaurant (after comment, keep getting discrimination replies) DO NOT come if you a have a visit plan and don't want to ruin your trip. Plan to wait for 40 minutes for the main dish, (coz they won't tell you that when ordering) What's worse, the food is also bad. The set is unbalanced, too plain for the bread and too salty for the main. By the time the main is available, you already run out of bread. Also, the service is terrible. Overall, it does not worth the price. you definitely deserve something better with 3000 yen budget for lunch.

I don't know why the owner only focused on the drinking staff coz we simply just got one sip unconsciously and stopped doing that after reminded. We are not mad or annoyed by this but seems the owner cares more about the sip than improving the food quality...Speechless...This is not French restaurant, please don't humiliate...

スタッフの態度が悪い Unfriendly staff with bad attitude They erased the numbers on the menu blackboard in front of us right after we ordered by using the numbers. The staff said it was "troublesome" to order by numbers. I guess she expected us to say the whole name of the dish in French probably. How is it related to safety issues? We were the only customers who were asked to wear masks when we were not eating. We are totally fine with that rule. However, we saw that all other customers were not wearing masks at all but the staff did not request...