GYUKATSU Kyoto Katsugyu Universal Citywalk Osaka — Restaurant in Osaka

From the moment we stepped into Gyukatsu Kyoto Katsugyu, we were greeted with warmth and hospitality. Shintaro and the entire team went above and beyond to ensure our dining experience was nothing short of exceptional.

The star of the show was undoubtedly the Wagyu meat. Tender, succulent, and bursting with flavor, each bite was a true delight for the taste buds. However, what truly set this experience apart was the outstanding service. Shintaro’s friendly demeanor and humor added an extra layer of enjoyment to our meal, and the rest of the staff’s patience and attentiveness were commendable.

Despite being unfamiliar with the proper way to consume Wagyu, the waitress noticed and graciously guided us through each step, ensuring we made the most of our culinary journey. It’s this attention to detail and genuine care for their guests that truly made our day. The price of the dishes were reasonable!!!

As we left, already planning our next visit, we couldn’t help but hope that Shintaro and the team receive the recognition they deserve, perhaps even a well-deserved pay rise. From Samarkand to Singapore, our hearts are filled with gratitude and love for the unforgettable experience at Gyukatsu Kyoto Katsugyu. We eagerly anticipate...

I’ve been living in Japan for four years now, and obviously this isn’t the first time I’ve had gyukatsu. (I’ve also tried this franchise in Tokyo before.) I can firmly say that this had been the worst experience and I really hope no foreigners make the mistake of coming here thinking that they can have a real gyukatsu experience. I’m not even sure if the main franchiser even knows of the stark differences in the dining experience, as this was not the experience I had at the same franchise in Tokyo.

We were never given a stone grill that you’d usually expect at a gyukatsu place. Even the menu that they distributed at the gate had the indication of the stone grill. But even without any explanation or whatsoever, the stone grill is nowhere to be found, and I had to eat rare (not even cut thoroughly so I struggled a lot to separate the pieces) - literally cold steak. I honestly can only think that they are not serving the stone grill because they want the customers to leave quickly since most are tourists and they don’t expect the customers to come back.

I also ordered big size (L). Please don’t, because the portion is not even close to big.

If you want to get real gyukatsu experience, please go...

I liked the place. I'm a simple person, so not having a stone to self-cook my meal is OK, We ordered various kind of Katsu (deep fried), so the cooking stone wouldn't have helped. I found the veggies somewhat boring (just plain cabbage), but we came for the carbs and protein and they hit the spot.

Like elsewhere in Japan, alcohol is incredibly inexpensive (and not impressive).

The meat was quite good, maybe not as much as in a high-end steakhouse, but still tasty. The managed to follow our orders (difficult because of language barrier) and cook katsu from almost charcoal to almost sushi. The meatballs/burgers were super tasty. The service was very good. It's annoyhing they don;t offer to bring home leftovers (even though they offer takeout). Yes I understand it's a cultural thing.

We managed to catch the place either at a lull or because they just opened. After we were seated, and on the day before there was a long line. Take out is much faster, but they can and will run out.

Note we paid over ¥4000 per person, but we were extremely hungy and are gluttons, and barely managed to roll ourselves home afterwards. It's not an expensive place. I'd eat there agin in...