Saint Marc Cafe & Bar - Universal Citywalk — Restaurant in Osaka

We went for a wonderful day to Universal Studios, and was a very cold day, when we finished around 7 pm Monday, my kids had a very good time and wanted to have a hot chocolate and a piece of bread, we decided to go to Saint Marc Cafe, but it was a huge mistake. When we got in, nobody is greeting you, everybody has long faces, bad vibes all around, not smiling at all, all bored because the place was almost empty, looks like they are not happy what they are doing. The worse was when my wife asked some questions about the evening set and the chocolate, the girl in the counter was in her mid 20s, her answers were very rude, unhappy, bitter and the negativity and bad vibes flows all around her. We decided to go to another place after her answers because such a place with a huge amount of negativity, is not in our vocabulary. Definitely she needs a huge amount of customer service and retraining or maybe change works because this is not for her. Her anger, negativity and frustrations are so big, that she splashes it all around the place. Her behavior fails to meet customer's needs and expectations. Do you realize why all the places around the Universal CityWalk are full of people and good vibrations at 7 pm, and this place is so empty? Think about it. Very poor and bad experience, I will never go back to this...

A local coffee chain that is famous for the chocolate fill mini croissant call cocorol. This location prices is slightly higher than other branches. Sandwich and hot food selection is not bad. Although you get microwave type of cuisine overall taste is pretty tasty. Love their seafood bisque. Filled with crustaceans goodness of taste. Gratin is well rounded, savoury and filling. Staff tried their best to smile. Two storey, lots of seating spaces. Warm...

Lovely staff, and nice atmosphere But I ordered a chicken sandwich and it only had enough chicken to be visible from the outside. It was like 3 pea-sized bits of chicken It had more ocra than chicken. So I paid 500 yen for some...