Cafe RIGOLETTO — Restaurant in Tokyo

Many strict rules set for guests with children. From the position of baby chair (no sideway of the table), to not allowing baby food even the children eat in their own containers unless it’s packaged food from convenience store. Does not sound reasonable when they don’t even have kids menu. And does not matter how young is the child, this food rules apply (Parents with infants please take note). They don’t bring you to your table (the entire family has to stand at entrance) until the stroller is parked perfectly according to their rules.

Staffs were obviously undertrained, coming back and forth sending messages from their manager. Restaurant was not busy at all but wasted us half an hour to settle all our issues with children. They cramped us with another table of guests when the restaurant is very empty with lots of unoccupied tables. Ended up leaving the restaurant without eating so no rating for the food.

In short, go somewhere else if you are planning to dine with your children.

To the owner: If the business doesn’t like children, just simply forbid...

It’s nice to have gluten-free options and the food is tasty. I like the interior too. I’ve been here a few times and had different levels of attentiveness in terms of gluten. Sometimes they’re very careful; sometimes they’ve tried to serve me cake (comes with the set) even though I told them I was celiac. I would like the management to improve this but I also really appreciate that you make the effort to accommodate. Thank you. I’ll keep...

I love this place, it's got everything. Good food, actually good coffee and drinks, and amazing staff. Nice atmosphere, spatious, always good music playing in the background. When I forgot sth they kept it for me, whichever seat I asked for I got, and when I made a mistake when ordering they replaced the dish for free. I insisted to pay as it was my mistake, but because I'm a regular customer they would not accept it. I really...