Sakura-tei

Me and my friend went to Sakura Tei and I have to say that this experience made us end the day with an extremely bitter aftertaste. The staff was unbelievably rude and I am not just talking about students who struggle with english. Even the women who managed the shift was so incredibly unfriendly.

At the entrance the staff straight up ignored us even though the restaurant was almost empty. We were so confused when a women in joggers who turned out to be a staff tried to make us follow to show us our table with nothing but a nodding head to make us notice her. No talking, no smiling just rolling eyes and and no directions and helping hands whatsoever even though we talked in Japanese. After we gave out our order she just rolled her eyes again and vanished for the next 30 minutes. I felt so unwelcomed. When the food got served by a different staff he just threw the plates on the table and looked really mad when we asked for extra Kimchi. Throughout the evening we met a few more staff members who were extremely rude, watching us and basically whispering to each other while looking at you. After an hour we got asked to leave the restaurant in the next 20 minutes in an really unfriendly way so we ordered our last round. Especially the manager who tried to make each of us pay 1000¥ more for leaving food on our tables was really twisted. It seems to be an rule in the restaurant that you pay extra for leaving food which I think is a really good thing for people to prevent wasting food but first of all you have to tell your costumers something like that beforehand. Second: we haven’t left any food on our tables -.- and third we found out that in such an case you only have to pay 500¥ more. Of course we said that we won’t pay for that and the women got so angry that she made the only nice staff in the whole restaurant deal with me and my friend even though she was really young and clearly not expirenced enough to deal with such a situation.

I never in my life had been treated like that poorly in a restaurant. People pay to eat at your place and to have a good time. This restaurant is rated as one of the top spots for tourist and is wel vistetd and even though the food is good the aftertaste is just bad. They make you feel like a burden rather than a guest which is so wrong and the shocking thing is that a lot of people I met and who went there said the same thing about this restaurant. Would not recommend this place.