Samoyed Cafe moffu harajuku / Samoyed Lounge moffu
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Tokyo Harajuku · Omotesando Samoyed Cafe Moffu Awaits You!
pizza_craft_
3580
You pay to go in and you get 1 WHOLE HOUR with these beautiful dogs and also, free drinks, however many you like. I didn't have 1 drink because I was just so happy sitting on the floor amongst the amazing fluffy dogs. Staff were SO helpful and kind. They made time to go up to everyone individually and made sure no one felt left out, which is incredible considering some places we've been you definitely feel a slight bit left out as a foreigner. Whether that's done out of dislike or just nerves because lack of English etc who knows but, not the problem here at all. You can tell staff weren't super fluent in English but knew a fair bit and had no nerves or worries about coming up, making conversation and telling us different things about whichever dogs we were stroking etc. It made us feel very welcome and appreciated. One of the staff members also positioned a dog in between us and took my phone to take some pictures for us too. An incredible gesture and they really didn't have to. My experience would not have been sour or bad without this gesture but it just goes to show how good they are at their job and how kind they are. They must really love working there. Dogs were all so fluffy and well looked after and you could tell the had unique personalities from how they interacted for treats. You can buy extra treats for 600 yen or a picture "holding" the dogs for 1000 yen. We just did the treats. Well worth the money to support this place I think. All in all, totally worth a visit and we left feeling very very happy.
Daryl Jones
00
Update on 8/6/2024 I left the comments on the day I left the store, and even returned to the store on the 2nd day to respond in person. As a result, the store manager didn't intend to deal with it at all. He also asked why I didn't returned the store on the next day, why didn’t the response come the next day but 2 days later? What a selfish thoughts? Manager even keep encouraged me to leave comment, by his word, "We have a lot of good comments, it doesn't matter, keep leaving this comment. " He apparently didn't give a shxt about the problem. Don’t reply to official answers like this, pretend like you care, it's really pathetic. And I also didn't mentioned that the prices for reservations and on-site are completely different, if you didn't reservation, on weekdays it will be a holiday price, even more, like the price I said. The store clerk won't tell you this situation, they just want deceiving tourists, buffaloed customers is the worst thing you can do as a store owner. Those good comments obviously without any reference value, it is simply misleading. —————————————————— It's really bad experience for here. Firstable the staff didn't give me the dogs oyatsu initiative, and when you go in, the dog won't came from you, they just lying down or following staff because they have food. I'm alone and for I hour during, I just sit there watch the dog hanging with someone else, the staff doesn't pay attention to the single customer unless you pay more money to buy the food or service. And the dog state wasn't good, they are urining one by one, and I also saw one dog is vomit, the another dog are eating its vomit, it's terrible. Also there was a locked up dog that kept barking for like 40 minutes, staff doesn't care much. The web photo seems good but the fact isn't true, the experience was so bad that I wanted a refund.
Blahaj
00
I visited in May 2024 and was originally really looking forward to this experience as I love dogs. However, upon entering the cafe, I realized that hourly groups go in nonstop without any rest time for the samoyeds. The dogs were all extremely tired, stressed and urinating all over floor and seats. I felt extremely bad and wish they were better treated. Some were very irritable as well and were fighting each other. You get a capsule with 3 pieces of food, but once all fed to the dogs, they will no longer interact with you. There are no toys to play with the dogs either. Overall this experience left a very bad taste with me as I felt like the dogs were mistreated, and after some research online following my visit, this does seem to be the case for dog cafes in general and I regret even visiting. As a dog owner myself, seeing their behaviors and conditions just broke my heart. I don’t recommend visiting this cafe, the cute photos and positive reviews are completely misleading of the actual situation. I strongly suggest to spend your money elsewhere in support of more ethical businesses. :(
Xinyan S
00
Reservation made for 4 persons online and we had informed the store in advance that we require a private room for 2 adults + 1 toddler and for the remaining adults, not using the private room (a group of 5 adults and 1 toddler). This was acknowledged by the store through Line and upon entering the store. We arrived later than 1pm (reservation timing) and balance of reservation fee was paid at store (full payment of JPY 21,715 made). My husband, son and I were still guided and admitted to the private room. However, my remaining family members were rejected and told to remain outside the store. I was not informed on this incident and only heard from my family members about this after leaving the store. They were advised that the store was unable to serve them with no other specific reasons. Staffs did not mention on refund and how to resolve the matter. I suggest foreigners with special requests to not make reservation.
Carmen Ho
00
So far this trip we've been to a cat cafe, otter cafe, capybara cafe and now this Samoyed cafe. Unfortunately this was the worst experience of them all. Here are a few reasons: 1. Of all the cafes, this was the most expensive which isn't that much of a big deal if the experience was good, but it was not. 2. The human to dog ratio was no good. I took a head count of the people and a head count of the dogs at one point. 29 people, 9 dogs. We did a lot of sitting/standing around without dog contact. This place requires a reservation so you would think they would have better control of the ratio but it was no good. 3. All of these dogs have different personalities and some were fighting each other for dominance and it didn't seem like the staff had a whole lot on control over these dogs. There any many other animal cafes in the same area and I would recommend some other place.
Cameron O'Connor
00
Nearby Attractions Of Samoyed Cafe moffu harajuku / Samoyed Lounge moffu
Meiji Jingu
Meiji Jingu Baseball Stadium
アカネス東京
DAISO Harajuku Store
三喜雑貨|SANKI ZAKKA
Yoyogi 1st National Gymnasium
TSUIBU TOKYO
Togo Shrine
Hatonomori Hachiman Shrine
kindal harajuku second hand store

Meiji Jingu
4.6
(15.6K)
Click for details

Meiji Jingu Baseball Stadium
4.3
(5.5K)
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アカネス東京
4.9
(2K)
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DAISO Harajuku Store
4.2
(1.7K)
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Nearby Restaurants Of Samoyed Cafe moffu harajuku / Samoyed Lounge moffu
mipig cafe Harajuku Takeshita Street
mipig cafe Harajuku
Roast Beef Ohno Harajuku Branch
Roast Beef Ohno Harajuku Store
Gyukatsu Motomura (Harajuku Branch)
Hope-ken Sendagaya HQ
Owl Village Cafe Harajuku
Tonkatsu Maisen Aoyama
AFURI Harajuku
Harajuku Gyozarou

mipig cafe Harajuku Takeshita Street
4.9
(5K)
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Click for details

mipig cafe Harajuku
4.9
(4K)
$$
Click for details

Roast Beef Ohno Harajuku Branch
4.7
(3.6K)
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Roast Beef Ohno Harajuku Store
4.9
(2.4K)
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Basic Info
Address
Japan, 〒150-0001 Tokyo, Shibuya, Jingumae, 3 Chome−21−21 Aristo, 地下1F
Map
Phone
+81 3-6804-5632
Call
Website
samoyedmoffu.com
Visit
Reviews
Overview
4.9
(1.7K reviews)
Ratings & Description
attractions: Meiji Jingu, Meiji Jingu Baseball Stadium, アカネス東京, DAISO Harajuku Store, 三喜雑貨|SANKI ZAKKA, Yoyogi 1st National Gymnasium, TSUIBU TOKYO, Togo Shrine, Hatonomori Hachiman Shrine, kindal harajuku second hand store, restaurants: mipig cafe Harajuku Takeshita Street, mipig cafe Harajuku, Roast Beef Ohno Harajuku Branch, Roast Beef Ohno Harajuku Store, Gyukatsu Motomura (Harajuku Branch), Hope-ken Sendagaya HQ, Owl Village Cafe Harajuku, Tonkatsu Maisen Aoyama, AFURI Harajuku, Harajuku Gyozarou

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