Muran Gozzo Cafe — Restaurant in Yuzawa

This place has the unique distinction of being only the second business that I have ever given a rating below 3 stars among the hundreds of reviews I have written.

To start with, the service isn’t great. They had some poor new staff member that was kind of left to fend for himself, meanwhile the more experienced older waiter just kind of ignored his lost puppy looks for help.

The main reason for the low rating is that food isn’t good and they have a real problem.

I have been here before and there was no anchovies on the marinara in the past. This year they switched to a QR ordering system, I ordered the marinara as I had in the past. When it arrived, it had two bits of cheese in it, so kitchen cross-contamination is definitely a thing here. Additionally, it had anchovies on it even though it’s not listed on the menu. When I pointed this out to the waiter, they remade it but charged me for both pizzas!?! For a pizza with an unlisted potential allergen?

When the remade pizza came, it had a bland sauce, like they opened a can of Tomato sauce and sprinkled 7 flakes of oregano in the whole thing, it was over sauced, The dough tasted worst than a frozen pizza.

I get that they are in a busy location and maybe have 3-4 busy months out of the year, but I suggest that the owner, staff, and cook take a long hard look at themselves in the down months, because they lost their way.

Rest assured, I will never come back to this place, if you do, I really hope the quality improves...

This place was a fortuitous find. Everything else in the centre was full with a line up outside or was taking last orders at 6.30pm. Murano Gozzo was neither of those and our group of 9 were seated quickly across 2 tables by a competent waitress who spoke a little English. We ordered pizza's, pasta and a slow cooked beef dish. I wasn't expecting anything special but I did spy the chef tossing and stretching the pizza base in the kitchen. The food didn't come out altogether at the same time but that's ok because it tasted great. We inhaled all our food - we were impressed with the pizza bases. Warm and toasty, soft and doughy. Just perfect. And the pasta was cooked perfectly to al dente. I couldn't understand why this place wasn't busy like the other restaurants in the centre. It really is a great gem. I'll eat here again next time I'm in the area. It really is...

Top class Italian with local flavors, at an affordable price.

The chef here trained overseas and is contributing his talent back to Yuzawa using fresh, local ingredients and arranging them into his Italian dishes. Everything here is seriously good and perfectly cooked; it's hard to believe it's a mere station restaurant. (Until you visit the Muran Gozzo main restaurant across the street, of course)

I can honestly say the pizza here are the best I've had in Japan; even the crust is delicious. Same grade Italian in Tokyo would cost twice or three times and have a long waiting list. Pretty much anything here is good, but they only serve meat dishes for dinner.

The venue is cute and clean, and usually there is an English speaking staff. Lines could be long...