VEER Resto-Lounge — Restaurant in Amman

I went there with some guests on a Thursday night. I called beforehand and they said the outdoor seating area was full but they will try to find me a place outdoors. When I arrived they took some time to find my name on the reservation list because apparently they had another list for the indoor seating reservation. They made it clear when we arrived that they doubt any place will be free in the outdoors area, unlike what we were told on the phone. I had to settle for the indoor option because I didn’t want my guests to wait for long but then again they limited our choices to two tables only that were not to our liking claiming that the other better options that we chose were reserved or kept for a larger number of guests. We settled for the option offered but were surprised that the other better options remained empty all through our stay. Naturally no one bothered to come to us while we were there to offer a better option or to ask if we are happy with our table. The food was good, not great. The indoor area was noisy and they refused politely to lower the sound of music as it was a Thursday night! Collectively, for the food quality, price paid and the service I would say that the whole experience was unpleasant and I doubt I will go...

Great Ambiance, rich menu and nice setting BUT !!! ⁉️‼️🚫❌ We asked one of the waiters to get us an extra salad he recommended “seafood” salad we said ok, minutes later dish came and it was salmon ! Which neither my friend or myself can tolerate ! Without touching the dish I immediately asked if we can replace it , waiters were very helpful except for the Manager !! His name is Issa the worst customer experience I ever had ! He comes to me and says “you asked me for seafood salad” I said correct but I didn’t know it has salmon and we are all kind of allergic to salmon , he stays there at my table ruining my night and negotiating with me what to do with the dish !! He didn’t want to replace or return ! I said fine ! Include it in the bill but I don’t want it, he wanted us to eat salmon ! He just didn’t want to replace the dish ! Such poor customer experience and unprofessional way of dealing with customers. Whoever taught this man to come to a table and waste 10 min of a customer time negotiating about a salad ! Definitely doesn’t know anything about restaurant business !! Never again to this place ! Issa I hope ur happy giving us such a bad experience...

Went to this place a couple of times before, but I never got to do a review, so here’s my two cents’ worth. First and foremost, I absolutely love the place’s setup and atmosphere. You have the option of being seated both indoors and outdoors. The outdoors area is very nice, great for a summer night hangout. During day time when the sun is hot, they put up sun shades, so it’s cool then as well. As for the food, everything was really tasty. We ordered the boring salad, nachos, chicken shawerma, fettuccine alfredo, chicken strips, and some drinks. We enjoyed everything including the drinks (I ordered a strawberry mojito and it was really good), would definitely love to eat there again. The service was great, they were friendly, helpful, and quick. When it comes to tables, they’re fairly spaced out, so you don’t feel too close to the table right next to you, which I of course like. Lastly, parking spots can be found nearby, there’s also a valet...