Alatau AJK 新疆菜 — Restaurant in Almaty

I recently dined at this restaurant and I must express my deep disappointment with the experience I encountered. The issues primarily lie in the service, as the moment we entered the restaurant, the staff seemed indifferent to our presence. Despite noticing us waiting, they chose to ignore us entirely, displaying a lack of basic courtesy and professionalism.

Subsequently, the menu was placed on the table without any explanation or verbal communication. This attitude left us feeling neglected and unfairly treated, which is far from our expectations for a dining experience.

To worsen matters, we arrived at 21:45 and were informed that only a single food option remained, which was incredibly perplexing. Although the restaurant closes at 24:00, having such limited options for early closure is hard to accept. This raises doubts about whether the chef's absence due to maternity leave impacted the restaurant's regular operations.

What's even more disheartening is that it took approximately eight minutes of us being seated for a staff member to slowly inform us about the shortage of food options. However, based on our observations, this information should have been clearly communicated the moment we walked in. Such shortcomings not only left us frustrated but also severely hindered the overall dining experience.

Overall, I am profoundly disappointed in this dining experience. The service attitude and operational approach are perplexing, and the expectations we had for this restaurant were completely unmet. I hope the restaurant reflects on this mishap and strives to provide a higher quality and more professional dining experience in the future.

What a pathetic restaurant! What a...

Был очень приятно удивлён этим открытием. Друг сюда привёл. Цены реально ниже чем в гламурных ресторанах. Место пользуется популярностью среди «своих». Парковка маленькая, в туалете все нормально. Обслуживание хорошее. Заказы Несут быстро. Внутри есть даже вип комната. Самое главное что еда вкусная очень. Внутри в зале в глубине довольно душно. В переднем зале мест бывает мало очень. Меню большое. Хорошая альтернатива другим...

One of the best cost effective solutions to select a restaurant. Dapanji is very big size, u can add one or two more noodles,...