KFC — Restaurant in Astana

We ordered through the kiosk, but it didn't print a receipt because it must have been out of paper. Luckily, we took a screen shot and we knew our order #. However, the order never showed up in the monitors! We had to fight through the crowd and get someone's attention. They don't speak English, so that was difficult. We stood there for 30 mins wondering if we were going to get our food. Finally, the order showed up on the counter. We took our chicken, and wrote off KFC here in Astana. They do not have biscuits, mash potatoes, no side orders!! Only chicken, and limited at that. No white meat either! The staff trip over each other and appear not to know what's going on, despite having too many workers! Very disorganized...

Only one of their e-order terminals was working, and even that one kept freezing. Despite the fact that I ordered dine-in, it was bagged up as a to-go order, which led to it sitting on the counter unclaimed for more than 15min because their order announcement screen was not working. I might not have even minded that my food was lukewarm at that point if I didn't receive the saddest Twister I've ever seen. Definitely...

Добрый вечер. В принципе всегда среди всех Фаст фудов выбираем семьёй Вас КФС! Но разочаровывает то, что всегда у Вас проблема со сдачей! Нет боксов! Или быстро заканчивается! Также что касается крыльев! Сегодня заказали в ТРЦ Азия Парке, Сандерс Баскет, пережаренные стрипсы, и ножка в наличии 1 шт, вообще не соответствует в данном Сандерсе, либо нужно крылья добавить, либо баскеты! Либо добавить ножки! Сделайте упор на большие точки Мегу Силквей, Тауелсиздик, Мега, и Хан Шатр, ни раз было, что мы стоим в очереди с 3 детьми, и нам тут объявляют что крыльев нет, сразу очередь уменьшается....