The Shogun Lounge — Restaurant in Moussaitbeh

"I've visited this restaurant three times, and while the food is consistently good, the service falls short. Unfortunately, getting the staff's attention requires constant waving, which can be frustrating.

What's more concerning is that the manager and some staff members seem more focused on their phones than attending to customers. This lack of attention to detail and poor customer service is disappointing. You charge high whichbis ok cus food taste good but With a bit more focus on customer satisfaction, this restaurant could truly excel. Until then, I can only give it an...

The staff are really nice, but that’s the only good thing. The place feels more like a conference room, very empty and boxy. It’s overpriced too, especially since you only get 3 maki rolls per order when most places give you 4 or 5 for less price , ( the price of Maki around 7-9 $) salmon salad for 16 $ , The salmon’s quality is good, but there’s hardly any variety on the menu, mostly just the same avocado, salmon, and cheese in different forms. Only 2 types of tuna maki available, which is...

Unfortunately, it was a disappointing experience and unprofessional. The atmosphere was very slow and careless, making it hard to get any thing. My friend was suffocating and she asked for a glass of water, and the waitress took an eternity to respond and they forget a main dish. The slow service really detracted from our experience. The vegetable noodelles was not the best, and i didn’t like the culiflower it’s irrelevant.Overall, I was left frustrated rather...