Le Litchi — Restaurant in George Town

I came to this so-called “French-inspired” cafe yesterday, and honestly, the experience was off to a terrible start the moment I walked in. Behind the counter was a guy in a black t-shirt who couldn’t be bothered to say welcome. His presence alone sucked the energy out of the place cold, unapproachable, and completely disinterested. If he hates being there so much, maybe he shouldn’t be.

Later on, I realize from upstairs, he was in short pants, no less. Yes, you read that right short pants, in a supposedly “aesthetic” cafe setting. He looked like he just rolled out of bed and decided to play bartender for fun. No professionalism, no basic courtesy, and certainly no pride in what he was doing. It was genuinely uncomfortable to watch him ignore every customer that walked in, like we were all inconveniencing him

I was pleasantly surprised by the service, a foreigner (i assume) who is a waiter greeted me with a big smile, An ang mo kinda looking girl and an brown haired indian guy (not being racist) attended to me, and they were fantastic friendly, attentive, and clearly trying to create a positive experience. They honestly saved the visit. They are the only one who were smiled to everyone!!!

But even then, there are serious operational issues. There’s no pastry menu upstairs, so if you’re seated there, you have to walk all the way downstairs just to see what’s available. For a place trying to present itself as aesthetic and refined, the layout and service flow feel half-baked.

Please also add more items in the menu. Its awful. On the other hand the food tasted good and i salute the chef for doing a...

Disappointing Experience Le Litchi

I visited this French-inspired wannabe cafe with friends, and our experience was a letdown from start to finish. The service was abysmal - rude and unprofessional.

Upon entering, we weren't greeted, so we seated ourselves, only to be redirected to the front by a waitress. A tiny sign, tucked away in a corner, outlined the 'wait to be seated' policy.

The menu was surprisingly limited, with very few options for mains and cakes. We wanted to order more mains, but the small portions at other tables deterred us. To make matters worse, the prices were exorbitant, making it difficult to justify ordering more. We settled for four pastries and three drinks instead.

The pastry quality was mediocre, as they weren't thoroughly warmed, but tasted reasonable. The drinks, particularly the coffee, were underwhelming and overpriced.

When we politely asked to move to a newly vacated table with more comfortable seats, the waiter responded with disdain, glaring and giving crude replies.

This unacceptable behavior left us feeling slighted and unwelcome. I even forgo my takeaways of more pastries. The only redeeming aspect was the cafe's blasting AC, a relief on a hot day.

In summary, our experience was marred by poor service, limited menu options, and subpar quality. With many other cafes offering better pastries and service, we won't return or...

I understand that you’re currently in soft launching mode but u let your customer up and down to order a food? Can the staff well training? I was alone and already take a seat at the 2nd floor. Asking for a menu to order and the staff said was no lunch today and ask me to order the pastry at the counter downstairs. Ok, i queue for nothing bcz there was out of pastry and the counter staff didn’t inform customers and keep talking to the customer in front of him. Hello? Shud you inform the customer who queuing 1st? Bcz we are queuing to order. U just wasting our time! And then i asking one of the staff then she only told me out of pastry but i can order a lunch. I was curious bcz the staff upstairs was told me no lunch today! After confirming and it’s my turn to take order and the counter staff said there shud be got ppl to take order from me if my seat is at upstairs and ask me to go upstairs again. Ok, i go upstairs and still the same staff serve me and she is still saying no lunch! What kind of restaurant is this? I was in the restaurant half and hours and i was order nothing and i left. They still fully charge me my coffee instead of giving some discount for sorry🙄 what a very bad experience! PS: their price is almost casual dining but the...