KFC Permas Jaya — Restaurant in Johor

This has to be the worst staffed KFC in Malaysia.

2nd visit here, with the same verdict.

Inefficient staff planning.

14 December, 1430H. Only 1 staff in red, I presume the food prep and, a rather pregnant lady manning the counter, boxing the food, presenting the food for pick up, cashiering. I think she doesn't deserve to work these many positions.

The manager of this outlet, the area manager overseeing this outlet should be sacked with immediate effect.

Where's the welfare and compassion for someone who is expecting a child?

My heart goes to her.

On my previous visit, there were plenty of staff, but most standing around. They were refusing to even help a non native Bahasa speaker, until I had to challenge all of them by shouting, "You don't want to work is it?"

That was when, an Indian lady told me that the order taker chose to take the order behind the Indian lady, skipping her.

Thankfully, the kind Makcik told the cashier to take the order of the Indian lady in front of her first.

Seriously, the Franchise needs to look at the attitude of the management staff at this branch. Investigate the...

i've been visit this branch twice, and really bad experience. first time visit, i order via apps, wait for long time at counter, no staff can "seen" me. finally the staff can rcvd my sos signal, they turn back reume their work and leave me there again. And when 2nd attempt to them, only they realize my order not rcvd, then only start preparing my order.

second time visit, i'm asking whether voucher could apply using the self-order machine. the staff inform me voucher to use at counter order. When i order at counter, saying that don have the new mantou set, i reply but self-order machine got; then the staff ask me to proceed order with the machine and pay at counter. And the most funny thing come. I take 3mins order at the machine, and wait at counter for payment around 15mins. The staff is tooo busy to prepar others order (total 3 orders pending). And when he back to counter to proceed my payment, he inform me sorry, voucher unable to apply due to system issue.

i completely understand they are "busy" with fulfilling the orders; but i really din feel any effort or sincerity...

The service is not good ... 7.15pm 25/8/24 around this time I went to Permas KFC and bought rm40 and above, there was a voucher when I returned homeI the voucher not given…before that, at kfc I called a female employee, she didn't even have a name, I could only see the shirt number 11 on the sleeve ... i called her and pls add add sauce ,but she refuse make it look like the worker doesn't know..came home fried chicken ribs are not good,look like keep it too long and sell to me …so this is how u are run the bisnes by giving chiken like this those who are take way….permas kfc u have to know we pay before eating understand...I've heard a lot of comments just recently permas kfc is not like it used to be anymore...I have going to KFC johor jaya is good and there also we pay before eat.. plese en plot a good worker .. u do business not a boxing class... hope this kind of worker is removed.. this is...