Pizza Hut Restaurant KB Mall, Kota Bharu, Kelantan. — Restaurant in Kelantan

We ordered our food using the QRcode at the table. We thought we had already paid at the table because the site says we could pay online via the QR code. We went out of the restaurant thinking we already paid. Then, the cashier called me saying I haven't paid. It turned out that we had to pay at the COUNTER, not the QR Code. Please FIX your confusing system. Your QRcode website shouldn't give the option to pay there in the first place if you want us to pay at...

Please improve on takeaway order. My second time here during ramadhan is worst than the first. I only ordered those little cheese bites, why does it take over an hour to make?? If you think you have a high number of reservations to handle, don't open for takeaway anymore. It's really that easy. Or maybe don't promise 20 minutes when you know it's actually 2 hours. Slow service, would not recommend...

No other customer in the venue, hence the staffs’ laughters sound more loud and just gives a very unprofessional vibe. I said thanks everytime food and drinks were sent to my table but apparently your customer doesn’t even deserve a grunt as a reply. And the spaghetti carbonara is just sad. Not worth it at all. Tasted plain like water with pretty much nothing in it. The picture attached is...