Had a great experience in Sunway Pyramid and Setapak Central branch previously so I decided to try the branch that's near to my house.
I have always wondered why is the Google rating of this outlet is uniquely low since BBQ Plaza always gives me great experience till today. Finally, I have got the answer today.
The waitress of this outlet always shows a black face and she does not even smile when talking to customers. I think she should be transferred to other outlets to enhance her soft skills for hospitality. Next, the food quality is somewhat different from the other 2 outlets. Eg: Fried rice in Setapak Central is super good whereas fried rice here is oddly terrible.
With this, I have no choice but to give 2 stars and I hope management will do something to make this outlet a better place since it is a tough period for F&B now.
Good luck and...
Read moreVisited this place at dinnertime 5th Apr 2022. 4 of us in our group, took the highest priced buffet package. Each time we ordered items, at least 20-30% of the order didn't arrive. Buffets have a time limit, which they didn't inform us about, but charged us for. I had to get up from my seat to get service each time. Only two young girls waiting on customers in a packed restaurant. When I wanted to speak to the manager, he wasn't around. Perfect example of how not to run a service business. Paid about RM270 to leave with a horrible memory of the place. Food was actually OK. Could've been worth our while if service was at least bearable. Food 65/100. Service 3/100. Anyone wanting to run a food business should visit this place at least once just to learn every single thing you shouldn't do in your...
Read moreYesterday around 5:15pm to 6:30pm dinner at this branch aeon bkt tinggi bbq plaza…but dinner till half way….i feel uncomfortable & go to toilet vomit 🤮 ….& continues return back vomit 3times when I at bbq plaza…..
I am Suspect food no fresh or maybe eat the 🪰 fly dropping...afterthat I go to caring pharmacy buy medicine 💊 & continues vomit at car 2times…& home vomit again…
Bad experience…at all…😥
*Rmsk: I can proof that receipt & may check your...
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