Sushi Hiro Menjalara — Restaurant in Kuala Lumpur

After seeing the positive reviews, we decided to give this place a try. Unfortunately, we made a terrible mistake and days ruined. It quickly became clear that many of the reviews here are either not genuine or written by people who have no real understanding of what authentic Japanese cuisine should look and taste like. Turns out they have been running campaign to get the staff to pressure customers into giving high ratings in exchange for free ice cream/drinks/jelly.

We were extremely disappointed. The restaurant’s décor might be fancy on the outside, but the quality of the food was abysmal and certainly not worth the price. The sushi train covers looked dirty and deteriorated, with visible scratches all around, making much of the food appear unappetizing. The chicken karaage was especially disappointing—it wasn’t crispy at all. Very small portion, only 4 piece and 1 skin. It tasted like it had been refried after sitting out overnight; the texture was soft, rigid, and difficult to chew, much like stale chips left exposed to the air for too long.

The unagi eel was terrible—it was slightly undercooked and served cold, as if it had been sitting out for a while. Instead of being grilled over charcoal, as it should have been, it was clearly pan-fried. The result was a soggy, slimy texture with no browning on the skin, indicating it was still undercooked and poorly handled. It wasn't a big deal but apparently there were still some tiny bones around. The portion size was also disappointing—more akin to what you’d expect from an unadon, rather than a proper serving of eel.

I have initially ordered a rice to go with the unagi eel, I even asked the server where was it on the menu as I couldn't find it. it somehow was not entered into the system or order and I had to request again after everything else has came out, I presume it was a strategy to delay our hunger so we take more food from the sushi train or order more. I forgot to take a photo of the rice, not only that it was low quality and tasted funny. It did not come with Furikake as advertised on the menu.

While some of the other sushi was decent, it was still overpriced; you could easily get twice the amount for the same price elsewhere. The aburi salmon was the only rare highlight, made to order and therefore fresh. However, the tuna was clearly not of the best quality—it was overly firm and hard to chew, likely due to improper cutting and handling by the chef.

Once again, I’m baffled by the high ratings. It seems many people who visit here either don’t know what authentic Japanese cuisine should be or are more impressed by the atmosphere than the actual food. Perhaps they’re simply satisfied as long as their stomachs are full, without considering the quality or authenticity of the meal.

If you’ve ever been to Japan or tasted food prepared by a Japanese chef, you’d immediately recognize the stark difference. For what it’s worth, I would not recommend coming here and save yourself your expectation, time and money elsewhere. The menu is overpriced, and the quality falls far short of the expected standard.

On a positive note, our server provided excellent service and was very attentive. However, one of the middle aged female staff, who might have been the manager, was extremely rude. Though she acted polite initially, she struck up a conversation as we were leaving that dripped with sarcasm, implying that we had no idea what we were talking about and that we didn’t belong in their establishment simply because of where we came from or because we supposedly couldn’t afford their...

Nestled around friendly neighbourhood that offers a diverse array of Japanese cuisine at reasonable prices. From the moment you step inside, you're greeted by a warm and inviting ambiance, complete with traditional Japanese decor and a soothing atmosphere that sets the stage for a wonderful dining experience.

The menu is extensive, showcasing a variety of dishes that cater to both adventurous eaters and those who prefer more familiar fare. Whether you're in the mood for sushi, ramen, udon, or delicious tempura, Sushi Hiro has something for everyone. I highly recommend their sushi platter, which bursts with freshness and flavor. The presentation is also quite beautiful, making it a feast for the eyes as well.

One of the standout features of Sushi Hiro is its pricing. For the quality of food you receive, the prices are incredibly reasonable. It's refreshing to find a place where you can enjoy a hearty meal without feeling like you've broken the bank. They offer generous portions at a fraction of the cost.

The service at Sushi Hiro is exceptional. The staff is friendly, attentive, and clearly passionate about providing a great experience for their guests. Our orders were taken promptly, and the food was served in record time, which is especially appreciated during a busy workday lunch.

Overall, Sushi Hiro is a must-visit for anyone looking to indulge in authentic Japanese cuisine without the hefty price tag. With its fast service, delicious and varied menu, and welcoming atmosphere, it truly stands out as one of the best dining options in the area. Whether you're dining in or taking out, you’re bound to leave with a satisfied palate and a...

Very very bad service! I have to press the bell at least 3 times then only the servant will attend to you. He will not walk to you and ask what you need but knocking his head from next 2 rows of the table. I have to waive to ask him come then only he walked unwillingly to me. I ordered deep fried SQUID TENTACLE, they send me OCTOPUS WITHOUT THE HEADS and INSISTED that is the CORRECT dish! Think the customer is stupid or what?!! Tell me the photo only for show but they are selling OCTOPUS. What writes in the manu is write only. What's this???!! What kind of answer? You know the difference between SQUID and OCTOPUS? The price already huge difference!!!!!!! I ordered Yasai Tempura. Give me Soya Sauce and tell me its the Sauce for Tempura!!!! It's so salty! How to eat! I said the other branch the Sauce doesn't taste like that. He told me all the same. Their Tempura Sauce is Soya Sauce! I asked other people to tried, 2 of them also said its Soya Sauce! You are playing or bully your customers? Or you think your customers are all stupid? Never eat Japanese food before? This is RIDICULOUS and TERRIBLE! You are in F&B Service industry! What kind of service and quality is this? Really Terrible...