Tealive Petronas Sri Hartamas — Restaurant in Kuala Lumpur

Hi Tealive,

Please conduct a mystery quality control check on the service at this outlet. The staff is always grumpy. I am quite a regular customer here, but a simple "hello," "thank you," and a friendly smile are the most basic things to expect. I hate coming to this outlet because I know I won't receive the treatment that a customer should but to receive unpleasant service.

I don’t know the staff’s name, but HE is about 5’7", has big eyes, short hair, and I believe he...

Waiting time to get your drinks serve is super long, because just one person working only at the store, staff can't take instruction well, ask for no sugar/less sugar in the end you will get normal sugar level of your drinks, ice were less and drink not even half you could throw away your drink due to sweetness, never buy tealive in this...

5 years i work around here and everytime i went there its never a pleasant experiences with that one particularly Bangladeshi worker. Change la the staff. Really bad attitude and service. Loudly do video call. Make people waiting for him. If he dont like, dont work in the...