Burghkin Coffee Cafe — Restaurant in Malacca

Mixed Experience – Warm Staff but Rigid Kitchen Policy

Visited Burghkin Coffee Cafe and was initially impressed by the warm, friendly, and helpful front-of-house staff, they truly made me feel welcome. However, the experience took a downturn when it came to ordering food.

I requested the Full London English Breakfast, asking for the mushrooms to be removed and replaced with avocado or another alternative. Unfortunately, the kitchen was inflexible and resistant to any substitutions. While I was happy to forgo the mushrooms, I was still charged the full price, and if I wanted anything added, it came at an extra cost.

This rigid "no-substitutions" approach, especially when it affects customer satisfaction and loyalty, felt disappointing. It doesn’t reflect a customer-first attitude, and definitely not one that encourages repeat visits. A little flexibility in the kitchen would go a long way in creating a more welcoming and...

This is a very good cafe. But I don't understand why it is so inaccessible from the main road.

It is located at a prime spot, the corner of a cross junction, and highly noticeable with the owl logo starring at you. However, it is fenced up and you can't access from the main road. The first floor tea shop is closing down. The cafe is on second floor. Entrance to it's parking is at k7 melaka mall, where there is a childcare, a Chinese traditional medicine hall, a hair saloon, a 8 x table tennis arena and a vegetarian food court

High ceiling in the cafe, reasonable priced food. Staff eager to serve. Lounge soft music on the background. Love the ambience.

Mud cake is very sinful and nice! Pasta serving quite big.

This is currently the only outlet as the other one has been closed down. Hope it...

Not my first time here but I feel like the food has dropped quality??? The fish and chips is still decent but not as good as I remembered it.

The fish salad cost almost the same as the fish and chips. The fish was dry and overcooked, and no dressing on the salad except for lemon. Definitely not worth the RM23 price tag.

Seafood platter cost RM39. Seafood not even fresh, it's frozen and tasteless. Chicken is bland and dryer than the Sahara desert, I do question the freshness. The tomato sauce provided doesn't go well with anything except the tiny slices of baguette... which I've had better to be honest.

The macarons are RM4 each... not worth it at all, far too sweet. I was looking forward to desert as their desert menu has never let me down but I guess there's a first time...