Starbucks Genting Premium Outlets — Restaurant in Pahang

Super rude staff at this starbucks. Wanted to buy greetea frap then for a second, i changed my mind to order caramel macchiato. For God sake, just for one second, they tell me cannot change the drink. Then the skinny man who drizzle my caramel syrup, purposely washed his hands couple times,didnt even wipe his hands, then drizzling the caramel on top of my drinks with all his water dripping from his hands to my drink. TOTAL UNHYGENIC AND UNPROFESSIONAL FROM this starbucks stuff. Please be more respectful and profesional to serve your customers....

The place was good but the service very bad I have not treated well by the cashier name DAKO. there is two counter to order and I go to him because his counter is available n i saw him just chatting with the barista.. But he ask friend next to him why he not taking my order.. And when I start to order I ask him how much is small single cup he answer I don't know we only have small, medium n big size.. How come u as a cashier u don't even know the price is.. did u never key...

We took a break at this Starbucks with a fantastic view. Shame the service and terrible coffee weren't as fantastic. It took our server 3 times to get our order correct and, even then, took 2 attempts to give us the right change. We opted for the cold brew, standard around the world, and flat white that was so very milky we checked if it actually had coffee in it. For the price Starbucks charge and for its universal brand, we expected a better experience and left...