I recently visited Genting Texas Chicken and was extremely disappointed with the cleanliness of the establishment. The environment was very dirty, with [specific issues such as sticky floors, unclean tables, overflowing trash cans, dirty restrooms, etc.]. It was quite off-putting and made the dining experience unpleasant.
Despite the potential for good food, the lack of hygiene standards really stood out and affected our overall experience. Cleanliness is crucial for any restaurant, and unfortunately, Texas Chicken fell short in this regard. I hope the management takes immediate action to improve the cleanliness and hygiene...
Read moreDoesn't matter la if u do mistake, we are all human, very understandable. Ordered 2 set of 2 pieces chicken for takeaway. Partner was so excited to show me the chicken n opened the box just to find out there's only one chicken in each box. Went back to counter to get our another chicken but the staff didn't say 'sorry' at all. MANNERS IS IMPORTANT YA! Doing mistake is okay but being rude is not acceptable. Not saying sorry after doing mistake is RUDE. We did get our chicken but no sorry heard at all. Disappointed with the service given. You gotta learn some manners...
Read moreDirty place. The sinks are nasty. The floor is sticky and slippery at the same time. Had to ask 2 times before someone came to clean the tables.
There wasn’t fried chicken pieces ready and told us we had to wait 40 minutes. It took 20 minutes for our food to be prepared and the chicken strips were cold. I ordered spicy chicken strips and they weren’t spicy. They got the order wrong for the burgers but fixed it.
The soda machine. Unlimited soda but for what. The soda was watered down and there wasn’t any ice. You couldn’t drink it because it...
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